Are APAC organisations seeing real ROI from AI?
By Victor Ng | Oct 5, 2026
Key elements of a Tokenomics playbook
By Victor Ng | Oct 2, 2026
APAC enterprises cannot afford another modernisation meltdow...
By Victor Ng | Aug 28, 2026
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
By DigiconAsia Editors | Sep 18, 2025
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
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Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
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Early adopters in AI: a tale of three SEA markets
By DigiconAsia Editors | Nov 11, 2024
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AI and digital transformation
By Victor Ng | Oct 8, 2024
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What it takes to revitalize APAC’s F&A function
By Victor Ng | Aug 29, 2024
PERSPECTIVES
Are business rules the missing layer in enterprise AI?
By Philip Madgwick, Regional Vice President (Asia), Alteryx | Sep 16, 2026
Does this theory hold up under the optimal conditions of domain-team involvement, workflow oversight, documented policies, reliable data security and monitoring?
TIPS & STRATEGIES
Is the AI advantage moving from models to handoffs?
By Harjiv Singh, founder and CEO, CambrianEdge.ai | Sep 28, 2026
The proposition: Are APAC enterprises overspending on algorithms while neglecting workflows, governance, and handoffs that determine real business impact?
Latest
Smart CitiesWhere data sparks innovation, trust powers decisions – and impact follows
By Victor Ng | Nov 27, 2025
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
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Resilience the true benchmark for smart infrastructure
By Victor Ng | Aug 27, 2025
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Alleviating urban heat in Asian cities
By Victor Ng | Aug 14, 2024
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Going electric for sustainable smart cities
By Victor Ng | Oct 25, 2023
Latest
e-CommerceSystematic review exposes flaws in AI health chatbot studies
By DigiconAsia Editors | Apr 15, 2026
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
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Agents of change – the future of AI-powered e-commerce
By Victor Ng | Dec 24, 2025
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INFOGRAPHICS
The enterprise data readiness gap Story
AI opportunities for service providers Story
2026 State of Java Survey & Report Story
AI Readiness Index 2025 – Asia Pacific findings Story
Latest
Customer ExperienceCX in an always-on banking world
By Guillermo Veiga, Group CIO, Standard Chartered | May 20, 2026
Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.
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Staking the future of CX on agentic AI
By Inez Lim | Apr 28, 2026
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Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Redefining the future of work
By Victor Ng | Mar 26, 2025
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MOL leverages AI for efficient crew replacement planning
By DigiconAsia Editors | Mar 14, 2025
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
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