DIGITAL TRANSFORMATION
Digitally helping frontline workers work more intelligently
Whether it's B2B or B2C, consumers and businesses expect to get what they want, when and how they want it, delivered faster than ever. This demand creates a ripple effect across the entire supply chain.
PERSPECTIVES
The reality of responsible AI appreciation: Eight ground-level perspectives from industry leaders
Frontline leaders share practical enterprise guidance on integrating AI with accountability, purpose, and long-term value amid hype and ongoing algorithmic volatility.
TIPS & STRATEGIES
Restoring lost customer trust: An insider’s guide to fintech industry rehabilitation
A fintech firm’s bittersweet experience with a trust debacle is the best source of advice to the industry
Latest
Smart Cities
Lusail City to boot up a “smart city operating system” by 2027
The US$60m operating system is set to showcase sustainability and technology at the heart of urban lifestyles in the Middle East
Latest
e-Commerce
How did digitalisation impact the global retail landscape in 2024?
According to one set of global surveys, technology has affected different consumer and retail profiles in terms of challenges and opportunities
Latest
Customer Experience
Asia the true testbed for AI agents
The future of productivity isn’t about replacing humans; it’s about automating the grunt work so people can focus on building what truly moves the needle in Asia Pacific.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
China’s AI-powered health manager app connects millions to better healthcare resources
Recent digital transformation efforts streamline …Read More
Operationalizing sustainability in cybersecurity: Group-IB’s approach
See how the firm turned …Read More
Roojai Insurance (Thailand) doubles agent productivity through digital transformation
Roojai Insurance (Thailand) doubles agent …Read More
Malayan Insurance achieves IFRS 17 readiness with SAS
A leading Philippines non-life insurer …Read More