Siemens Digital Industries Software users share their transf...
By Victor Ng | Jun 5, 2025
Illegal content streaming syndicates involve much deeper cri...
By L L Seow | Jun 2, 2025
Surviving and thriving in the era of AI-driven automation
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NEWS
Hidden “personas” in GenAI LLMs raise hopes (and doubts) about future alignment fixes
By DigiconAsia Editors | Jun 22, 2025
The organization behind this research, OpenAI, has published a preprint paper on the topic. When formally validated, the research can benefit the AI industry as a whole, to improve the predictability of AI models. However,...
PERSPECTIVES
RIP: 5 things knowledge workers will say ‘sayonara’ to in the next decade
By Dr. Molly Sands, Head of the Teamwork Lab, Atlassian | Mar 11, 2025
The workplace has always evolved with technology, but AI isn’t just another step forward – it’s a leap. Here are 5 examples of...
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Dell Technologies’ 2025 predictions for APJ
By DigiconAsia Editors | Dec 23, 2024
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TIPS & STRATEGIES
Seven practical steps to align executives and IT on data resilience
By Rick Vanover, Vice President (Product Strategy), Veeam | Jun 22, 2025
Explore actionable ways to enhance collaboration, streamline communication, and implement effective data protection practices between business leaders and technology teams.














DIGITAL TRANSFORMATION
Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
Whether it's B2B or B2C, consumers and businesses expect to get what they want, when and how they want it, delivered faster than ever. This demand creates a ripple effect across the entire supply chain.
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Early adopters in AI: a tale of three SEA markets
By DigiconAsia Editors | Nov 11, 2024
INFOGRAPHICS


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Latest
Smart CitiesLusail City to boot up a “smart city operating system” by 2027
By DigiconAsia Editors | Oct 16, 2024
The US$60m operating system is set to showcase sustainability and technology at the heart of urban lifestyles in the Middle East
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Alleviating urban heat in Asian cities
By Victor Ng | Aug 14, 2024
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Going electric for sustainable smart cities
By Victor Ng | Oct 25, 2023
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e-CommerceHow did digitalisation impact the global retail landscape in 2024?
By DigiconAsia Editors | May 14, 2025
According to one set of global surveys, technology has affected different consumer and retail profiles in terms of challenges and opportunities
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Customer ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Adobe Summit 2025: How AI powers CX transformation
By DigiconAsia Editors | Mar 26, 2025
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Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Redefining the future of work
By Victor Ng | Mar 26, 2025
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MOL leverages AI for efficient crew replacement planning
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