NEWS
Liverpool FC to deliver more personalized, real-time digital fan experiences with AI
The football club will deepen digital supporter engagement using AI-driven marketing and advanced analytics from SAS; AI agents will enable more adaptive, orchestrated fan experiences.
PERSPECTIVES
How APAC’s data infrastructure will mature in 2026
The AI pilot era is over, with many APAC CEOs taking over ownership of AI strategies.
TIPS & STRATEGIES
Without domain expertise and clear governance structures, enterprise AI pilots can stall
Accountability gaps, coordination costs, and decision logic risks hinder scaling AI to operational success beyond pilots.
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
Sponsored Content
Latest
Smart Cities
Where data sparks innovation, trust powers decisions – and impact follows
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
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e-Commerce
Systematic review exposes flaws in AI health chatbot studies
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
Latest
Customer Experience
Staking the future of CX on agentic AI
At Adobe Summit 2026, the martech giant unveiled its most radical CX platform yet, with half of Silicon Valley tagging along.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
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5 Steps to Boost IT Infrastructure Reliability
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Simplify Payroll Setup for Your Small Business
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Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
Liverpool FC to deliver more personalized, real-time digital fan experiences with AI
The football club will deepen …Read More
Balancing brand heritage and modern service with AI-powered customer experience
Balancing brand heritage and modern …Read More
Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren
The firm’s global IT team …Read More
Nokia integrates all-flash data infrastructure into telco cloud for network modernization
Its December 2025 upgrade supports …Read More