How useful is synthetic research and synthetic data?
By Victor Ng | Nov 5, 2025
Leveraging CRM platform for AI-powered financial inclusion i...
By Victor Ng | Oct 17, 2025
From smart cities to strained cities?
By Victor Ng | Oct 16, 2025
Storage for AI, AI for storage
By Victor Ng | Oct 7, 2025
When failure is not an option
By Victor Ng | Oct 7, 2025
NEWS
“GenAI bot, take my mom out for a head-spinning wheelchair joyride!”
By DigiconAsia Editors | Nov 13, 2025
Would an LLM-driven android actually obey such a reckless command? Academics studied this and are now sounding the alarm
PERSPECTIVES
Rethinking enterprise AI: Trust, transformation, and the human-AI partnership
By Anoop Sagoo, CEO (Southeast Asia), Accenture | Aug 12, 2025
Achieving real AI-driven reinvention requires fundamental change in governance, roles, and trust-building across people, systems, and algorithms, argues this writer
TIPS & STRATEGIES
How India’s savviest restaurants maximize efficiency with AI in the festive seasons
By DigiconAsia Editors | Nov 5, 2025
AI demand forecasting enables restaurants to optimize inventory, staffing, and menus during festivals, ensuring better customer experience and operational efficiency














DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
By DigiconAsia Editors | Sep 18, 2025
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
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Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
INFOGRAPHICS
AI Readiness Index 2025 – Asia Pacific findings Story
Direction of Technology Report – APJ findings Story
State of Java in S E Asia Story
Mastering mega sales Story
Latest
Smart CitiesSouth Sulawesi partners Vietnamese firm on mega solar projects to boost renewable energy capacity
By DigiconAsia Editors | Sep 23, 2025
Tapping into the nation’s solar potential can overcome past challenges in solar development using site surveys, energy storage, and grid planning.
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Resilience the true benchmark for smart infrastructure
By Victor Ng | Aug 27, 2025
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Alleviating urban heat in Asian cities
By Victor Ng | Aug 14, 2024
Latest
e-CommerceHow AI-driven discovery and social commerce are reshaping Singles Day 2025
By Victor Ng | Nov 11, 2025
Meltwater’s early 11.11 data shows conversations across Southeast Asia accelerating ahead of Singles Day, led by Shopee in reach and TikTok Shop in engagement.
Latest
Customer ExperienceAsia the true testbed for AI agents
By Victor Ng | Jul 16, 2025
The future of productivity isn’t about replacing humans; it’s about automating the grunt work so people can focus on building what truly moves the needle in Asia Pacific.
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Adobe Summit 2025: How AI powers CX transformation
By DigiconAsia Editors | Mar 26, 2025
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Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Redefining the future of work
By Victor Ng | Mar 26, 2025
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MOL leverages AI for efficient crew replacement planning
By DigiconAsia Editors | Mar 14, 2025
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
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