Defining the future of customer and employee exper...
By Victor Ng | May 19, 2026 | Features, Future of Work, Newsletter
How a Vietnamese D2C retailer built its own secure...
By Victor Ng | May 15, 2026 | Case Studies, Features
Moving into the quantum economy with AI and synthe...
By Victor Ng | Apr 30, 2026 | Features, Newsletter
Agentic RAG: Key to turning APAC’s AI pilots into profits?
Most enterprises are investing heavily in agentic AI, but many still struggle to deploy it at scale or to create sustained business value.
Read MoreDefining the future of customer and employee experience
By Victor Ng | May 19, 2026 | Features, Future of Work, Newsletter
At Zendesk Relate 2026, a new agent builder, omnichannel AI agents, copilots, and outcome-based pricing were announced to help enterprises deliver more connected customer and employee service.
Read MoreHow a Vietnamese D2C retailer built its own secure digital infrastructure
By Victor Ng | May 15, 2026 | Case Studies, Features
Would your organization build your own digital infrastructure – including AI governance and cybersecurity – all on your own?
Read MoreMoving into the quantum economy with AI and synthetic data
By Victor Ng | Apr 30, 2026 | Features, Newsletter
SAS survey finds industry leaders on the cusp of quantum AI with real ROI. I found out more at SAS Innovate 2026.
Read MoreThe double-edged knife that boomeranged: Warnings about AI comes alive in one executive’s ruin
By L L Seow | Apr 27, 2026 | Features, Newsletter
This cautionary tale, inspired by Grok, is exactly what happens when AI stops being a tool and becomes a Faustian bargain
Read MoreIs educational technology in Asian primary schools evolving with the AI impact?
By B Swaminathan | IMAWS | Mar 26, 2026 | Features
We interview a primary school principal in an international school in Singapore on how AI and technology are impacting teaching priorities.
Read MoreThe rise of situational intelligence
Beyond security surveillance, video analytics and AI are converging to form the next frontier in data-driven operations across industries.
Read MoreBalancing brand heritage and modern service with AI-powered customer experience
By Victor Ng | Mar 18, 2026 | Case Studies, Customer Experience, Features
Balancing brand heritage and modern service with AI-powered customer experience.
Read MoreIoT trends APAC enterprises cannot ignore in 2026
With new connectivity standards and rising regulatory complexity across the region, the IoT landscape is shifting.
Read MoreAI-driven manufacturing can reshape South-east Asia amid skills, cost and security challenges
By B Swaminathan | IMAWS | Mar 11, 2026 | Features, Newsletter
As regional enterprises pursue data readiness, digital foundations, upskilling and Zero Trust automation, hurdles to digitalization need addressing
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CALB upgrades data platform to support analytics, security, and battery lifecycle tracking
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How a Vietnamese D2C retailer built its own secure digital infrastructure
Would your organization build your …Read More
Liverpool FC to deliver more personalized, real-time digital fan experiences with AI
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Balancing brand heritage and modern service with AI-powered customer experience
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