NEWS
Riding high on AI: Singapore Airlines takes personalized service to new heights
With its digitalized infrastructure already enriched with over 250 generative AI projects, the airline has now enhanced customer case management
PERSPECTIVES
RIP: 5 things knowledge workers will say ‘sayonara’ to in the next decade
The workplace has always evolved with technology, but AI isn’t just another step forward – it’s a leap. Here are 5 examples of...
TIPS & STRATEGIES
Four GenAI upskilling trends that leaders cannot ignore in 2025
This year GenAI upskilling requires leaders to focus on soft skills, collaborative training, and measuring business impact for sustainable growth
DIGITAL TRANSFORMATION
Digitally helping frontline workers work more intelligently
Whether it's B2B or B2C, consumers and businesses expect to get what they want, when and how they want it, delivered faster than ever. This demand creates a ripple effect across the entire supply chain.
Sponsored Content
INFOGRAPHICS
Latest
Smart Cities
Lusail City to boot up a “smart city operating system” by 2027
The US$60m operating system is set to showcase sustainability and technology at the heart of urban lifestyles in the Middle East
Latest
e-Commerce
Driving business growth in the new commerce landscape
In today’s omnichannel retail and e-commerce landscape, how is technology and content driving the way brands amplify their reach and transforming brand engagement?
Latest
Customer Experience
How did AI improve customer experience and service agents’ efficiency last year?
Two surveys conducted in mid-2024 may hold clues to AI acceptance trends among certain cohorts of APAC consumers and CX professionals
Latest
Employee Experience
MOL leverages AI for efficient crew replacement planning
Shorter consecutive onboard periods, sufficient vacation time and improved work-life balance for seafarers achieved with Fujitsu AI-powered system.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
MOL leverages AI for efficient crew replacement planning
Shorter consecutive onboard periods, sufficient …Read More
Riding high on AI: Singapore Airlines takes personalized service to new heights
With its digitalized infrastructure already …Read More
Automating border control and security with facial recognition technology
Indonesia Immigration & Seaport Authorities …Read More
Vidio enhances Ramadan streaming with semantic search for better content discovery
The Indonesian streaming platform has …Read More