NEWS
Physicists trap single positron for months and observe individual quantum jumps
Electric, magnetic fields confine antimatter near absolute zero, enabling future precision comparisons with electrons’ magnetic moments
PERSPECTIVES
The future of enterprise storage will be built on data trust
AI’s competitive advantage will not come from performance alone. It will depend on how effectively organisations enable people and AI agents to securely access trusted data, wherever it resides.
TIPS & STRATEGIES
Fixing CX fragmentation in APAC: A strategy guide for AI-driven resolution
This writer outlines what could be undermining customer experience despite advanced digitalization, and offers checklists for achieving (positive) resolution-focused operations.
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
INFOGRAPHICS
Latest
Smart Cities
Where data sparks innovation, trust powers decisions – and impact follows
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
Latest
e-Commerce
Systematic review exposes flaws in AI health chatbot studies
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
Latest
Customer Experience
CX in an always-on banking world
Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
GO Focus Plus helps prevent accidents on Singapore roads
Latest video intelligence solution supports …Read More
From the trading floor to the cloud
UBS has selected BT International's …Read More
Agrifood firm Japfa centralizes HR operations through cloud platform deployment
The firm’s Indonesian implementation supports …Read More
Streamlined invoicing frees Dunlop Tire Thailand staff for higher-value work
Shifting from paper invoices to …Read More