In AI missions, who governs the agents
By Victor Ng | Jun 4, 2026
The 48-hour lifeline: How the IRC rewrote the rules for cris...
By Victor Ng | May 29, 2026
Hidden trade-offs behind enterprise AI ambitions
By Victor Ng | May 26, 2026
Agentic RAG: Key to turning APAC’s AI pilots into profits?
By Victor Ng | May 20, 2026
Defining the future of customer and employee experience
By Victor Ng | May 19, 2026
NEWS
Market report on China’s mobile games industry highlights monetization and AI shifts
By DigiconAsia Editors | Jun 9, 2026
Report asserts mini-game revenue rose 34% in 2025, with in-app purchases dominating while puzzle, life simulation and paid campaigns gained traction.
PERSPECTIVES
AI is quietly rewriting service excellence across Asia Pacific
By Matt Spriegel, Founder and CEO, Atiom | Jun 9, 2026
How AI-powered tools are being used today to support staff performance at scale, reduce errors, and standardize execution across multiple locations.
TIPS & STRATEGIES
Data centers in Australia: turning regulatory pressure into a strategic advantage
By Ben Constance, Partner, Holding Redlich | May 26, 2026
To secure approvals and attract investment DC operators in the region have to align AI‑driven growth with sustainability and regulatory expectations.














DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
By DigiconAsia Editors | Sep 18, 2025
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
-
Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
INFOGRAPHICS
2026 State of Java Survey & Report Story
AI Readiness Index 2025 – Asia Pacific findings Story
Direction of Technology Report – APJ findings Story
Latest
Smart CitiesWhere data sparks innovation, trust powers decisions – and impact follows
By Victor Ng | Nov 27, 2025
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
-
-
Resilience the true benchmark for smart infrastructure
By Victor Ng | Aug 27, 2025
-
Latest
e-CommerceSystematic review exposes flaws in AI health chatbot studies
By DigiconAsia Editors | Apr 15, 2026
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
-
-
Agents of change – the future of AI-powered e-commerce
By Victor Ng | Dec 24, 2025
-
Latest
Customer ExperienceCX in an always-on banking world
By Guillermo Veiga, Group CIO, Standard Chartered | May 20, 2026
Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.
-
Staking the future of CX on agentic AI
By Inez Lim | Apr 28, 2026
-
-
Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
-
-
Redefining the future of work
By Victor Ng | Mar 26, 2025
-
MOL leverages AI for efficient crew replacement planning
By DigiconAsia Editors | Mar 14, 2025
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Awards Nomination Banner
gamification list
|
PARTICIPATE NOW |
|
|
top placement
Whitepapers

Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Middle Placement
Case Studies

The 48-hour lifeline: How the IRC rewrote the rules for crisis care
In a world where crises …Read More
CALB upgrades data platform to support analytics, security, and battery lifecycle tracking
Deploying a petabyte-scale data lake …Read More
How a Vietnamese D2C retailer built its own secure digital infrastructure
Would your organization build your …Read More
Liverpool FC to deliver more personalized, real-time digital fan experiences with AI
The football club will deepen …Read More
Bottom Sidebar
Other News
Skills Remain in Focus as Hiring Momentum Moderates Across APME in Q3 2026, ManpowerGroup Survey Finds
SINGAPORE, June 9, 2026 /PRNewswire/ …Read More »2026 ‘Sci-Tech Empowering Rural Transformation’ events cover climate resilience and green transition
BEIJING, June 8, 2026 /PRNewswire/ …Read More »Gamehaus Holdings Inc. Announces Unaudited Financial Results for the Third Quarter of Fiscal 2026 Ended March 31, 2026
SHANGHAI, June 8, 2026 /PRNewswire/ …Read More »Yiren Digital Announces Increase in Beneficial Ownership by Mr. Ning Tang Following Controlling Shareholder Restructuring
BEIJING, June 8, 2026 /PRNewswire/ …Read More »INVT Unveils “Smart + Net-Zero” Strategy and New Product Portfolio at 2026 Global Launch Event
SUZHOU, China, June 8, 2026 …Read More »