NEWS
Resort World Singapore adds AI and predictive controls to coordinate building efficiency optimization
Cloud-based building management expansion targets lower energy consumption, improved guest comfort, equipment scheduling, plus consolidated analytics across hotels, attractions, event venues
PERSPECTIVES
The future of enterprise storage will be built on data trust
AI’s competitive advantage will not come from performance alone. It will depend on how effectively organisations enable people and AI agents to securely access trusted data, wherever it resides.
TIPS & STRATEGIES
AI agents need an exception contract for customer service
For regional CIOs and customer-experience leaders managing multilingual, cross-border and high-volume service, this article offers a practical way to prevent seamless automation from becoming seamless error propagation.
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
INFOGRAPHICS
Latest
Smart Cities
Where data sparks innovation, trust powers decisions – and impact follows
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
Latest
e-Commerce
Systematic review exposes flaws in AI health chatbot studies
A new review of 137 studies of AI chatbots’ health advice models flags flawed methodologies, ethics and reporting protocols.
Latest
Customer Experience
AI agents need an exception contract for customer service
For regional CIOs and customer-experience leaders managing multilingual, cross-border and high-volume service, this article offers a practical way to prevent seamless automation from becoming seamless error propagation.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
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5 Steps to Boost IT Infrastructure Reliability
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Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
Resort World Singapore adds AI and predictive controls to coordinate building efficiency optimization
Cloud-based building management expansion targets …Read More
GO Focus Plus helps prevent accidents on Singapore roads
Latest video intelligence solution supports …Read More
From the trading floor to the cloud
UBS has selected BT International's …Read More
Agrifood firm Japfa centralizes HR operations through cloud platform deployment
The firm’s Indonesian implementation supports …Read More