NEWS
Humans supervision? Zealots argue that mortals cannot keep up with autonomous AI
Autonomous models are challenging the traditional human supervision needed amid governance risks and regulatory demands such as the EU AI Act.
PERSPECTIVES
4 HR trends and predictions for 2026
The HR function is transforming alongside AI, and the coming year will be defined by strategic AI adoption to enhance the employee experience and improve productivity.
TIPS & STRATEGIES
How will workplaces evolve in 2026 amid 10 tech trends?
Here are some predictions and observations for leaders to mull over.
DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
Latest
Smart Cities
Where data sparks innovation, trust powers decisions – and impact follows
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
Latest
e-Commerce
Agents of change – the future of AI-powered e-commerce
A peek into the future of e-commerce with the introduction of agentic AI…
Latest
Customer Experience
The future of customer experience in Asia
What do customers expect? And what are CX leaders doing? Here’s finding where the twain shall meet.
Latest
Employee Experience
Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
Whitepapers
Achieve Modernization Without the Complexity
Transforming IT infrastructure is crucial …Download Whitepaper
5 Steps to Boost IT Infrastructure Reliability
In today's fast-evolving tech landscape, …Download Whitepaper
Simplify Payroll Setup for Your Small Business
In our free guide, "How …Download Whitepaper
Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
When 24/7 engagement means so much to students: University of Malaysia Nottingham
That is what prompted the …Read More
Harnessing the data lakehouse and AI to revolutionize customer experience
UOB achieved 99% cash availability …Read More
Bhutan sovereign wealth fund pilots offline data relay to stabilize distributed-ledger challenges
Amid remote connectivity gaps in …Read More
Low-code platform enables digital-first agility
Few industries demand agility and …Read More