When failure is not an option
By Victor Ng | Oct 7, 2025
Designing unmanned aerial vehicles for safety and speed
By Victor Ng | Sep 30, 2025
Clearing away the shadows of AI
By Victor Ng | Sep 23, 2025
Unlocking AI’s full potential in clinical trials
By Victor Ng | Sep 17, 2025
NEWS
Big 4 firm faces massive diligence failure in contract for Australian government
By DigiconAsia Editors | Oct 9, 2025
An audit report costing taxpayers nearly US$290,000 had included fabricated references attributed to AI-generated content from GPT-4o, showing substandard verification diligence
PERSPECTIVES
Rethinking enterprise AI: Trust, transformation, and the human-AI partnership
By Anoop Sagoo, CEO (Southeast Asia), Accenture | Aug 12, 2025
Achieving real AI-driven reinvention requires fundamental change in governance, roles, and trust-building across people, systems, and algorithms, argues this writer
TIPS & STRATEGIES
Key considerations for EV/IoT connectivity in APAC smart grids
By Syed Natashrul, Head (APAC), Wireless Logic | Oct 9, 2025
Explore pragmatic strategies and connectivity options addressing APAC’s unique challenges in securing scalable, resilient EV and IoT smart grid integration














DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
By DigiconAsia Editors | Sep 18, 2025
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
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Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
INFOGRAPHICS

Direction of Technology Report – APJ findings Story


State of Java in S E Asia Story


Mastering mega sales Story

Embracing the flexible future – APAC findings Story
Latest
Smart CitiesSouth Sulawesi partners Vietnamese firm on mega solar projects to boost renewable energy capacity
By DigiconAsia Editors | Sep 23, 2025
Tapping into the nation’s solar potential can overcome past challenges in solar development using site surveys, energy storage, and grid planning.
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Resilience the true benchmark for smart infrastructure
By Victor Ng | Aug 27, 2025
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Alleviating urban heat in Asian cities
By Victor Ng | Aug 14, 2024
Latest
e-CommerceGill Capital redefines retail product discovery with Google-quality search
By DigiconAsia and MartechAsia Editors | Aug 27, 2025
Harnessing generative AI, agentic AI and conversational AI to enhance the online shopping experience across South-east Asia.
Latest
Customer ExperienceAsia the true testbed for AI agents
By Victor Ng | Jul 16, 2025
The future of productivity isn’t about replacing humans; it’s about automating the grunt work so people can focus on building what truly moves the needle in Asia Pacific.
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Adobe Summit 2025: How AI powers CX transformation
By DigiconAsia Editors | Mar 26, 2025
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Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Redefining the future of work
By Victor Ng | Mar 26, 2025
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MOL leverages AI for efficient crew replacement planning
By DigiconAsia Editors | Mar 14, 2025
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
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Case Studies
Globe Business reduces overall customer service workload by 34% through digitalization
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