Agents of change – the future of AI-powered e-commerce
By Victor Ng | Dec 24, 2025
Time to rethink the real impact of AI on work productivity i...
By Victor Ng | Dec 18, 2025
State of quantum computing in Asia Pacific
By Victor Ng | Dec 12, 2025
AI was supposed to save time — but it’s costing millions ins...
By Victor Ng | Dec 10, 2025
Where AI will take us in 2026
By DigiconAsia Editors | Dec 1, 2025
NEWS
AI leader dismisses dire warnings about irresponsible AI as industry sabotage
By DigiconAsia Editors | Jan 13, 2026
A major AI firm’s CEO has publicly cast doubt on the deep cautionary insights of AI pioneers and visionaries
PERSPECTIVES
4 HR trends and predictions for 2026
By Niki Armstrong, Chief Administrative and Legal Officer, Pure | Dec 19, 2025
The HR function is transforming alongside AI, and the coming year will be defined by strategic AI adoption to enhance the employee experience and improve productivity.
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Where AI will take us in 2026
By DigiconAsia Editors | Dec 1, 2025
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The next chapter for messaging apps
By DigiconAsia Editors | Nov 19, 2025
TIPS & STRATEGIES
Four enterprise executives predict AI scaling priorities for 2026
By L L Seow | Jan 13, 2026
Cloud portability, agentic workflows, governance controls, and human-AI synergy form the 2026 roadmap














DIGITAL TRANSFORMATION
Krungsri bank advances digital transformation with cloud migration, analytics adoption and unified platforms
By DigiconAsia Editors | Sep 18, 2025
With the infrastructure overhaul, the major Thai bank expects to strengthen operations and customer service while gearing for growth and resilience
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Digitally helping frontline workers work more intelligently
By Victor Ng | Feb 14, 2025
INFOGRAPHICS
AI Readiness Index 2025 – Asia Pacific findings Story
Direction of Technology Report – APJ findings Story
State of Java in S E Asia Story
Latest
Smart CitiesWhere data sparks innovation, trust powers decisions – and impact follows
By Victor Ng | Nov 27, 2025
Organizations across South-east Asia have been leveraging data and now AI to innovate for future impact. What about governments in the region?
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Resilience the true benchmark for smart infrastructure
By Victor Ng | Aug 27, 2025
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Latest
e-CommerceAgents of change – the future of AI-powered e-commerce
By Victor Ng | Dec 24, 2025
A peek into the future of e-commerce with the introduction of agentic AI…
Latest
Customer ExperienceThe future of customer experience in Asia
By DigiconAsia Editors | Nov 28, 2025
What do customers expect? And what are CX leaders doing? Here’s finding where the twain shall meet.
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Asia the true testbed for AI agents
By Victor Ng | Jul 16, 2025
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Adobe Summit 2025: How AI powers CX transformation
By DigiconAsia Editors | Mar 26, 2025
Latest
Employee ExperienceLeveraging agentic AI, knowledge graph and no-code for the future of CX
By Victor Ng | Apr 7, 2025
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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Redefining the future of work
By Victor Ng | Mar 26, 2025
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MOL leverages AI for efficient crew replacement planning
By DigiconAsia Editors | Mar 14, 2025
MOST READ
How Asia’s digital dragons can thrive in a VUCA world
The answers lay both within and in-between dragons and aspiring dragons, according to this writer
Cooling solutions for greener data centers in Asia Pacific
How innovations in cooling technology can help the region’s data centers address environmental concerns.
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