Seamless and secure technologies to make hybrid work, work

Why well-designed products and a wide network of partners matter for hybrid workers.

IDC’s Return to Office and Hybrid Work: What Employers Need to Know report reveals that more than 56% of employees in Asia Pacific want flexible work with options to work both in the office and remotely, even beyond the pandemic.

With nearly half of workers having at least some flexibility in where they work in 2023 (according to HP Inc’s research), it’s critical for people to have the right technology to make personal connections and meaningful contributions while having an equal seat at the table. They want devices with personalized experiences that enable them to securely collaborate, create, and be productive no matter where they get work done.

“Work habits and the expectations around work-life balance have changed significantly over the past few years. People want the flexibility to collaborate and create wherever they need to be, and the technology they use is fundamental,” said Guayente Sanmartin, General Manager and Global Head, Commercial Systems & Displays Solutions, HP Inc.

Seamless and secure

Hybrid work needs to be seamless and secure – and the technologies available must offer users productivity, convenience, performance, security, serviceability and sustainability.

On this count, I would agree with Sanmartin that, besides Asian tech giant Huawei, HP is in an excellent position to deliver that innovative experience through hardware, software, and services to support the work transformation happening today.

HP’s biggest advantage – both globally and in the Asia Pacific region – is its ability to leverage a wide network of channel partners to help make the hybrid work experience truly work for each unique user.

At the recent HP Amplify Executive Forum held in Dubai, new equipment and services announced for a world of hybrid work include:

New mobile office: TheHP Dragonfly Folio G3 with a pull-forward design, combines laptop productivity with the convenience of a tablet in one device. The HP Dragonfly Folio contains recycled magnesium, aluminum, and ocean bound plastics. HP Wolf Security for Business provides a resilient defense against malware and hacking.

New home studio: 75% of end users believe video quality matters for their job success. Combining powerful, easy-to-use technology with an impressive design, the new HP 34” All-in-One Desktop PC creates a studio-like experience with support for dual video streams and camera switching, so users can show themselves and their work professionally and seamlessly at the same time.

New digital canvas: HP Z32k G3 4K USB-C Display, the world’s first IPS black display with Thunderbolt™ 4 technology. With the desire to create with an unprecedented level of detail, it is no surprise that 99% of creative pros and 90% of power users find color accuracy very important when purchasing a monitor. The latest Z performance monitor features IPS Black panel technology, which means deeper blacks, more vibrant colors, and a 98% P3 wide color range, all in 4K ultra-high resolution.

New view into hybrid work: People want to make personal connections. With 73% of webcam users judging others based on video quality, and 75% judging others based on audio quality, the HP 965 4K Streaming Webcam empowers users to stream their most authentic self. 59% of creatives also wish they could use webcams for live streaming activities but feel held back by challenges with image quality, setup, and device connectivity. Enhanced by HP Presence, the webcam delivers a crystal-clear video experience in up to 4K resolution, while AI face-framing and autofocus makes it feel like the user is in the room with everyone.

Effortless, secure and sustainable printing solutions

Working together with its wide network of partners in the region, HP services and consumables are made available to every individual employee using HP devices, wherever they are working from.

Leveraging analytics from billions of data points from millions of installed devices, HP and its partners are able to proactively identify issues and remedies at scale, including troubleshooting and security.

HP Smart and cloud integration enables printing from anywhere, high-volume scanning, and simplified document workflow for greater business print productivity and reliability. With HP Wolf Pro Security, 24/7 security monitoring instantly embedded and preconfigured out of the box, including instant Smart Security alerts for potential security risks.

HP ink and toner cartridges can be recycled through HP’s Planet Partners program, where available, supporting HP’s reuse and recycling process for reducing plastic waste and contributing to a circular economy.

Vivian Chow, Global Head, Product and Portfolio Management, Print Hardware Systems, HP Inc, said: “HP designs products with serviceability in mind. With modularity built into our products, service technicians have higher troubleshooting capabilities and lower margins of error.”

Using insights from device telemetry and analytics – as well as customer feedback – HP has also been able to craft partner programs to ensure good customer experience, according to Ng Tian Chong, SVP & Managing Director, Greater Asia. He said: “For instance, CurioCity isa single platform for partner training that leverages training methods such as gamification. We’re looking forward to launching it in Asia in 2023. Proactive insights also contribute to predictive restocking and serving the needs of hybrid workers.”