Being digitalized is just a start: organizations need to keep innovating to stay relevant, and that includes their cloud service providers.

A global insurance firm, an enterprise-level video-conferencing platform, and an investment brokerage have enhanced their digital capabilities via cloud computing to keep relevant in the pandemic era.

In particular, AIA Life Insurance is improving its support of China customers and providing them with stable and reliable services by migrating its key services there to the cloud. Its cloud-enhanced insurance contract system is now able to support hundreds of thousands read requests per second to ensure smooth communication and coordination between agents and customers, which increases its operational efficiency greatly.

Meanwhile, enterprise-grade video-conferencing platform Roundesk has experienced drastic increases in its video conferencing demands due to the pandemic and has beefed up its cloud-centric database system to resolve challenges such as bandwidth limitations. Through the enhancements, the firm’s compute and scalability challenges have been addressed in a timely and efficient manner.

Finally, Tiger Brokers has deployed a series of cloud products to at the database layer to offer “much-needed stability, reliability, scalability and high availability.” The firm’s IT team can now build “a highly secure, highly compatible high-performance database” to offer improved user experiences to their customers.

Cloud upgrades powered their DX

The common thread in all three enterprises’ continual digital transformation initiatives is their use of Alibaba Cloud. The cloud service provider has kept customers such as AIA Life Insurance, Roundesk and Tiger Brokers relevant and competitive through various innovations and upgrades, offering:

  • a fully encrypted database system where data can be encrypted before upload to the cloud for processing.
  • upgrading of its database management services to provide a “one-stop solution that enhances data integration, cleaning and development for enterprises
  • upgrading of its cloud-native spatial-temporal database engine to analyze and translate 3D and 4D spatial data to build digital twins mirroring the physical world, and to address the growing analytic requirement of multi-dimensional data in fields such as construction, transportation, urban planning, natural landscape surveying and mapping
  • upgrading of its cloud-native data warehouse to handle both online interactive analytics and offline batch processing simultaneously in one system, enabling businesses to handle complex workloads with reduced cost, increased stability and efficiency

According to Dr Li Feifei, President of Database Business, Alibaba Cloud Intelligence: “In addition, we are committed to open-sourcing more database products such as cloud native database PolarDB and its distributed version PolarDB-X, to give global developers the access of our leading technologies in order to build up an inclusive database ecosystem for everyone.”