At the regional level of operations, unifying and simplifying human capital management with automation and analytics offers bankable benefits

One of Asia’s largest banks has announced it has deployed a new digital platform for managing human resources across its operations in 14 markets since August this year, and plans to include more operations in five ASEAN markets next year.  

This is part of the UOB Group’s commitment to digitally transform (DX) its HR capabilities to empower employees and drive a people-first approach to its strategies to manage talent. This group-wide HR transformation will see the replacement of various disparate HR systems with a single cloud-centric platform to improve employee experience, data accessibility and to drive employee self-service.

The program includes digital solutions for ‘human capital management’, expenses and time tracking across 14 key markets, including Singapore, Australia, Hong Kong, and the United States, with 2023 roll-outs in Indonesia, Malaysia, and Thailand.

According to the banking group’s Head of Strategic HR, Vikas Verma: “Having one unified, consistent and centralized HR platform allows us to push ahead with our HR transformation goals alongside a digital-first era. From enhancing the employee engagement experience on routine HR tasks through to facilitating talent optimization programs, our team is now better equipped to support our employees holistically, from HR operational matters to long-term career development. The improved visibility of employee lifecycle planning, and data accessibility also enable our people managers to make timely and well-informed decisions.”

What the DX entails
Having chosen Workday Inc’s ‘unified cloud system’ for the digitalization of HR functions, UOB will use a ‘human capital management’ module to empower ‘people leaders’ with greater visibility over the complete talent management pipeline for their teams, enabling them to identify talent gaps and develop talent optimization program through a single, unified platform.

The digitalization of various HR systems and processes will help to reduce the number of administrative and manual tasks, and cut down on manual interventions, physical forms, and emails.

In the management of expenses, employees will benefit from a user-friendly and intuitive interface for various reports, saving time spent on claims and reimbursements.

For time tracking and productivity monitoring, the digital HR platform offers automated data analytics to allow leaders to make real-time, data-driven decisions across the complete HR process, from onboarding to offboarding.

Said Pannie Sia, General Manager, Workday Inc: “Having the right technology and processes in today’s digitalized economy will prove invaluable in supporting the workforce of the future amid today’s dynamic and competitive business environment. With data-driven insights, UOB will be able to effectively strengthen its position for long-term growth and success. We are delighted to play a crucial part in UOB’s HR digital transformation journey.”