RECENT STORIES:

Addressing digital sovereignty in a data-driven world
Mandala Capital secures Green Climate Fund approval to scale climate a...
Saudi Arabia Redefines Wealth in Shift From Oil Dependence
Anker Showcases Smart Energy and Smart Living Ecosystem at All Energy ...
Big Tree Cloud Holdings Limited Announces Filing of Annual Report on F...
The 2025 Conference on Wang Yangming Mind Philosophy opens in Yuyao, N...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      Leveraging CRM platform for AI-powered financial inclusion in Asia

      Leveraging CRM platform for AI-powered financial inclusion in Asia

      Friday, October 17, 2025, 2:34 PM Asia/Singapore | Features
    • Featured

      From smart cities to strained cities?

      From smart cities to strained cities?

      Thursday, October 16, 2025, 1:43 PM Asia/Singapore | Data Centers & Interconnectivity, Features
    • Featured

      Storage for AI, AI for storage

      Storage for AI, AI for storage

      Tuesday, October 7, 2025, 3:57 PM Asia/Singapore | Features
  • News
    • Featured

      Krom Bank renews cloud banking platform partnership to scale digital services in Indonesia

      Krom Bank renews cloud banking platform partnership to scale digital services in Indonesia

      Thursday, October 30, 2025, 11:05 AM Asia/Singapore | Case Studies, News, Newsletter
    • Featured

      International trade-outlook survey reveals key themes in tariff worries, business resilience measures

      International trade-outlook survey reveals key themes in tariff worries, business resilience measures

      Wednesday, October 29, 2025, 11:29 AM Asia/Singapore | News, Newsletter
    • Featured

      Zero click vulnerability found within a day in new AI-powered browser

      Zero click vulnerability found within a day in new AI-powered browser

      Friday, October 24, 2025, 3:18 PM Asia/Singapore | News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

Future of TravelNews

Are organizations in the region managing conflicting expectations of business travel?

By DigiconAsia Editors | Thursday, August 22, 2024, 10:19 AM Asia/Singapore

Are organizations in the region managing conflicting expectations of business travel?

Between employees and employers, sometimes-conflicting expectations and priorities can deter business travel or even cause attrition, as one survey suggests

Based on an April 2024 survey of 600 travel managers in six markets* and 3,750 business travellers in 24 markets^ on various aspects work-related travelling, a solution provider for the industry has disclosed what it considers five challenges for the region~.

First, about 86% of respondents from the group representing parts of APAC (Japan, Korea, India, Singapore, Malaysia) indicatedinstances of having had to make last-minute changes in the past year due to unexpected delays, cancellations or the need to re-route. About 82% indicated they have to opt to add ‘booking buffers’ to the start or end of their journey, or both, to cater for unexpected schedule changes.  

Second, 42% of travellers representing parts of APAC in the survey cited safety concerns (36% citing social concerns) surround their travel destination as the most common reasons to decline a business trip. More than 28% of these respondents cited their employers were reducing the ability for employees to work remotely while travelling for pleasure; or to combine personal travel with business trips. Also, 72% cited business travel as critical for their career advancement, while 22% indicated they would decline a business trip if they could not extend it for personal travel; 26% cited they would also refuse if they could not make adjustments outside of company policy.

Three more findings 

Third, 28% of the abovementioned APAC respondents cited they were willing to decline a business trip due to the environmental impact or the inability to choose sustainable options; a further 28% cited that their organization had cut back on paying more on sustainable travel options over the past 12 months. Also, around 31% indicated they their organization prioritizes sustainable travel options, with 33% of respondents in the entire travel managers group indicating they were facing difficulty booking travel due to the need to provide more sustainable travel options with the allocated travel budget.

Fourth, of the APAC business travellers that had indicated that accessto travel opportunities was critical for their career advancement, instances of perceived “unequal access” were cited as “level of seniority (22%)”, “age (18%)” and “gender” (10%).

Finally, 95% of the APAC travellers in the survey indicated they were open to using AI-enabled options on a “wait and see” basis when arranging travel. Some 6% indicated they were comfortable using AI-enabled options. Another aspect of AI adoption was that 90% of APAC respondents indicated they wanted more company support, including assurances for personal data protection, potential biases, and protection from repercussions if AI-assisted bookings were found to “contravene company policy”.

Employers can take notes
According to Sushant Jain, Chief Revenue Officer (Asia Pacific & Japan, Spend Management), SAP, the firm that commissioned the survey, the fluid and sometimes conflicting corporate and employee travel needs can “stem employee reluctance to travel due to work-life balance concerns.”

Jain suggested that businesses could improve the flexibility of their travel policies, explore technologies to obtain data-driven insights to streamline workflows, minimize disruption, cut cost and boost employee satisfaction to “adapt to a challenging market and future-proof their business travel posture for the long term.” 

*defined as those who direct or administer travel programs for businesses in Germany, Canada, Japan, Australia and New Zealand), the UK and the US

^including the US, Canada, the UK, Germany, France; Belgium, the Netherlands, Luxembourg, Sweden, Denmark, Norway, Finland, Italy, Spain, Australia, New Zealand, the UAE and Saudi Arabia; Mexico, Brazil, South Africa, Portugal, Switzerland, and Austria, ~with 850 respondents from Japan, Korea, India, Singapore, Malaysia representing parts of the Asia Pacific region

Share:

PreviousKia Receives a Credit Rating Upgrade as ‘A-‘ from S&P Global
NextPing An Reports Stable Operating Profit Attributable to Shareholders of the Parent Company and Interim Dividends, with a 6.8% YoY Increase in Net Profit

Related Posts

Thai citizens to adopt ‘one of the world’s most secure e-passports’

Thai citizens to adopt ‘one of the world’s most secure e-passports’

August 11, 2020

BNK Financial (Korea) taps a private cloud to unify its nine affiliate businesses

BNK Financial (Korea) taps a private cloud to unify its nine affiliate businesses

April 3, 2023

Creating tomorrow’s sustainable smart cities: Balancing the six elements

Creating tomorrow’s sustainable smart cities: Balancing the six elements

October 1, 2021

Singapore Budget 2020: responding to a new decade of uncertainties

Singapore Budget 2020: responding to a new decade of uncertainties

February 20, 2020

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • Krom Bank renews cloud banking platform partnership to scale digital services in Indonesia

    Krom Bank renews cloud banking platform partnership to scale digital services in Indonesia

    The Indonesian digital bank will …Read More
  • Globe Business reduces overall customer service workload by 34% through digitalization

    Globe Business reduces overall customer service workload by 34% through digitalization

    This was the result of …Read More
  • HOSTWAY gains 73% operational efficiency for private cloud operations  

    HOSTWAY gains 73% operational efficiency for private cloud operations  

    With NetApp storage solutions, the …Read More
  • Designing unmanned aerial vehicles for safety and speed

    Designing unmanned aerial vehicles for safety and speed

    SwissDrones uses Autodesk Fusion to …Read More

Bottom Sidebar

Other News

  • Mandala Capital secures Green Climate Fund approval to scale climate adaptation and transform food systems in South and Southeast Asia

    October 31, 2025
    SINGAPORE, Oct. 31, 2025 /PRNewswire/ …Read More »
  • Saudi Arabia Redefines Wealth in Shift From Oil Dependence

    October 31, 2025
    RIYADH, Saudi Arabia, Oct. 31, …Read More »
  • Anker Showcases Smart Energy and Smart Living Ecosystem at All Energy Australia 2025

    October 31, 2025
    MELBOURNE, Australia, Oct. 31, 2025 …Read More »
  • Big Tree Cloud Holdings Limited Announces Filing of Annual Report on Form 20-F for Fiscal Year 2025

    October 31, 2025
    SHENZHEN, China, Oct. 31, 2025 …Read More »
  • The 2025 Conference on Wang Yangming Mind Philosophy opens in Yuyao, Ningbo

    October 31, 2025
    NINGBO, China, Oct. 31, 2025 …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2025 DigiconAsia All Rights Reserved.