Customer eXperience development in 2025: Six predictions worth watching
In a year expected to be fraught with surprises, how will brands tweak their customer experience strategies? Here are some predictions…
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What data center trends will dominate in 2025?
The dizzying speed of AI adoption and power/computing demands will set the pace for five trends, according to one industry player
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Riding the hyper-connectivity wave requires collaboration, security and trust
Here are some predictions and prescriptions for organizations to plan ahead when leveraging AI, technological innovations and strategic partnerships
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How the insurance industry can harness AI to become proactive wellness partners
Following five AI adoption principles and mindsets, the industry can improve coverage of increasingly complex natural catastrophes and technological/social challenges
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When false positives are overloading your IT teams, review your observability practices
Here are some strategies for building the right observability culture into your organization’s daily struggles with alert overload
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Three AI trends to watch out for in 2025
From agent-driven AI to smarter virtual workers to “built-in AI” solutions, the year ahead is predicted to boost ethical, responsible innovation
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Will 2025 see less AI hype and more practical AI adoption/governance?
Here are five predictions from a firm that specializes in AI-centric data transformation and digitalization
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When customer data is king, protecting it may require a unified approach
Rather than using a mix of CRM and data management experts to protect customer data, e-tailers can consider external CIAM platforms
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Traditional data backup and disaster recovery can benefit from AI
Organizations resisting the migration from traditional to more-automated data backup/recovery and DR plans should consider the factors described here
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Tips for straddling the three worldviews of GenAI adoption
With its known vulnerabilities, biases and hallucinatory inclinations, AI can be a complex boon and bane when implemented without continual vigilance…
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Case Studies
Indonesia fuels GenAI, digitalization in the renewable energy sector
Here is a case study …Read More
Mesolitica launches localized LLM for accurate translation of SEA languages and dialects
The Malaysian startup is laying …Read More
Valiram’s omnichannel partnership to offer flexible payment checkout across Malaysia, Singapore
Partnership with Atome covers 200+ …Read More
GenAI goes shopping for customers of Central Food Retail group in Thailand
The group is piloting a …Read More