Tips & Strategies | DigiconAsia

This writer outlines what could be undermining customer experience despite advanced digitalization, and offers checklists for achieving (positive) resolution-focused operations.

Key elements of a Tokenomics playbook

By Victor Ng | Oct 2, 2026 | Features, Newsletter, Tips & Strategies

In the agentic era, tokens are the new currency, and ‘tokenomics’ is the new economic model. But how are organizations to embrace tokenomics?

Is the AI advantage moving from models to handoffs?

By Harjiv Singh, founder and CEO, CambrianEdge.ai | Sep 28, 2026 | Newsletter, Tips & Strategies

The proposition: Are APAC enterprises overspending on algorithms while neglecting workflows, governance, and handoffs that determine real business impact?

Six strategies for C-Suites to turn Fab AI into operational advantage amid AI noise

By Tok Soon Chen, Senior Director of Digital Manufacturing, GlobalFoundries Singapore | Aug 5, 2026 | Newsletter, Tips & Strategies

How to ensure fab deployment imbibes governed, repeatable integration across the entire operational/management infrastructure — turning local gains into durable production results?

Data center expansion faces rising regulatory pressure across APAC

By Ben Constance, Partner, Holding Redlich | Aug 3, 2026 | Data Centers & Interconnectivity, News, Tips & Strategies

Regulatory scrutiny, resulting from governmental responses to AI, cloud and data, is complicating data center development and expansion in the region.

Aligning observability with AI governance in Asia’s financial services sector: a strategy guide

By Simon Rizkalla, VP, Customer Advocacy (APJ), New Relic | Jun 26, 2026 | Tips & Strategies

Practical considerations for modernizing systems, managing AI-related governance, and weighing observability trade-offs, costs, and operational controls.

Data centers in Australia: turning regulatory pressure into a strategic advantage

By Ben Constance, Partner, Holding Redlich | May 26, 2026 | Tips & Strategies

To secure approvals and attract investment DC operators in the region have to align AI‑driven growth with sustainability and regulatory expectations.

Vendor lock‑in and lifecycle pressure: How enterprises can take back control

By Law Han Tiong, Regional CTO (ASEAN and Greater China), Rimini Street | May 22, 2026 | Tips & Strategies

Enterprises can avert vendor‑driven deadlines by mapping platforms, modeling costs, and diversifying support models beyond any single SaaS vendor.

Navigating AI challenges in APAC: what lies beneath great AI adoption

By James Lau, Senior Director, Avnet Design Services | May 20, 2026 | Tips & Strategies

Generative AI entered the mainstream in 2022 with the launch of ChatGPT and has since begun reshaping how organizations operate, collaborate, and make decisions.

CX in an always-on banking world

By Guillermo Veiga, Group CIO, Standard Chartered | May 20, 2026 | Customer Experience, Perspectives, Tips & Strategies

Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.