Perspectives | DigiconAsia

CIOs need to shift from model focus to management design, defining ownership, authority, approval points, and accountability mechanisms for operational risk

AI is quietly rewriting service excellence across Asia Pacific

By Matt Spriegel, Founder and CEO, Atiom | Jun 9, 2026 | Perspectives

How AI-powered tools are being used today to support staff performance at scale, reduce errors, and standardize execution across multiple locations.

CX in an always-on banking world

By Guillermo Veiga, Group CIO, Standard Chartered | May 20, 2026 | Customer Experience, Perspectives, Tips & Strategies

Customer experience (CX) in global banking is at an inflection point. Expectations are rising as ecosystems fragment, and the operating environment is becoming more complex, regulated and interconnected.

The lean biotech startup

By Dr Ilya Burkov, Global Head of Healthcare & Life Sciences, Nebius | May 18, 2026 | Perspectives

Disrupting global science from Southeast Asia with AI infrastructure and models.

How APAC’s data infrastructure will mature in 2026

By Dhruv Dhumatkar, CTO (Asia Pacific & Japan), NetApp | Feb 16, 2026 | Newsletter, Perspectives

The AI pilot era is over, with many APAC CEOs taking over ownership of AI strategies.

4 HR trends and predictions for 2026

By Niki Armstrong, Chief Administrative and Legal Officer, Pure | Dec 19, 2025 | Perspectives

The HR function is transforming alongside AI, and the coming year will be defined by strategic AI adoption to enhance the employee experience and improve productivity.

Top 5 AI trends set to redefine Asia Pacific businesses in 2026

By Yongliang Zhang, General Manager, BytePlus | Dec 10, 2025 | Perspectives, Tips & Strategies

While artificial intelligence (AI) is rapidly transforming industries worldwide, adoption in Asia Pacific (APAC) is still developing, with the region standing at the cusp of broader, enterprise-level AI deployment.

Where AI will take us in 2026

By DigiconAsia Editors | Dec 1, 2025 | Features, Perspectives

And where we should take AI with us in the coming year – with LLMs, vector search, MCP, GraphRAG and cybersecurity.

The next chapter for messaging apps

By DigiconAsia Editors | Nov 19, 2025 | Perspectives

Marketers in Asia Pacific have long optimized budgets around social, search and video. But messaging remains under-utilised as a brand engagement channel.

Rethinking enterprise AI: Trust, transformation, and the human-AI partnership

By Anoop Sagoo, CEO (Southeast Asia), Accenture | Aug 12, 2025 | Newsletter, Perspectives

Achieving real AI-driven reinvention requires fundamental change in governance, roles, and trust-building across people, systems, and algorithms, argues this writer