DHL corporate users can now deep dive into their shipping data to gain business insights while saving the Earth.
A user-friendly analytics service can now help DHL customers gather their shipping data in one screen to explore all relevant information on their freight costs. Filter options allow users to deep dive into expenses and trends in their data, breaking down the information by country, shipper, consignee, trade lane, and so on. The online feature displays all relevant details about Spend (invoices), Volume, Service Quality, and Customs Activity via dashboards.
Downloadable reports offer shareable insights right down to the shipment and invoice levels. The new myDHLi service goes beyond the operational focus of prior digital tools on the platform, and offers customers a smart service to access and analyze their business data 24/7.
“Customers can work towards their sustainability goals with the same tool that they book, organize and analyze their shipments with,” says Tim Scharwath, CEO DHL Global Forwarding, Freight.
Another service update involves a Carbon Calculator, because the demand for sustainable transport and logistics solutions is steadily growing. To support its customers in reducing their carbon footprint and achieving their individual sustainability targets, DHL Global Forwarding now offers an online CO2 Calculator within the myDHLi Quote & Book service tool.
Customers can not only assess the emissions of their shipments but also reduce their CO2 impact by choosing an alternative fuel or an offsetting option. The integrated CO2 Calculator automatically displays the carbon footprint for the shipment in comparison between air and ocean freight. In the next step, shippers can either choose a clean-burning fuel for ocean freight or an offsetting option for any transport mode.
“With Asia Pacific accounting for almost half of the world’s online citizens, many of our customers’ expectations have evolved as they embrace innovations that will enhance their shipping experience and add value to their businesses. Imagine all the man-hours saved from repetitive tasks and unnecessary paperwork—with just a few clicks, myDHLi will provide customers with access to data for a deeper analysis into operational and business trends, whilst offering information on cost-efficient and sustainable shipping options,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.