FSI innovations & FinTech

The SAR has reiterated its commitment to remaining free to global trade and win-win financial sustainability in the next Trump era

Elevating banking with Tech, Trust, and the Personal Touch: EastWest Bank (Philippines)

By DigiconAsia Editors | Nov 22, 2024 | Customer Experience, FSI innovations & FinTech, Newsletter

The private bank is a case study in embracing customer-obsessive digital innovation while building trust with forward-looking flexibility and inclusion

India’s financial industry warms up to CIAM and data science tools for survival

By Balasubramanian Swaminathan | IMAWS | Nov 20, 2024 | Features, FSI innovations & FinTech

Amid global cybersecurity and customer experience trends, banking and financial services in India have been adopting better security and CX tools

How a software firm for SMEs converted more trial users to subscribers: myBillbook

By DigiconAsia Editors | Nov 19, 2024 | Case Studies, FSI innovations & FinTech, News, Newsletter

Leveraging a customer-engagement platform saved the firm from cumbersome trial-and-error experiments and costs needed to tweak its own marketing communication strategies

Adopting an integration platform as a service helps Beyond Bank stay relevant

By DigiconAsia Editors | Nov 18, 2024 | Case Studies, FSI innovations & FinTech, News, Newsletter

While customer-owned financial institutions in Australia are a boon, undergoing digital transformation on tight resources requires prudent strategizing

Hong Kong’s monetary authority spurs financial industry blockchain, tokenization collaborations

By DigiconAsia Editors | Nov 5, 2024 | FSI innovations & FinTech, News

Two participants of the HKMA’s Project Ensemble sandbox have gone on to forge ties to boost payment transparency and resilience

Leveraging AI for growth in the insurance industry

By Victor Ng | Sep 9, 2024 | Features, FSI innovations & FinTech, Insurtech

The insurance sector is known for its use of data in calculating risks, premiums and product development. How has AI impacted data science and growth in this industry, especially in...

Has technology made the insurance industry more personalized for you?

By DigiconAsia Editors | Sep 4, 2024 | Digifinasia, Features, FSI innovations & FinTech, Insurtech

At what point does technology stop mattering, and the human touch becomes crucial? We interview an industry CDO to find out

Overcoming the ‘identity crisis’ in digital banking

By Victor Ng | Aug 29, 2024 | Features, FSI innovations & FinTech, Newsletter

As digital technologies become ever more entwined in daily business, identity security has had to swim with the tide amid the rapidly changing currents of cyberthreats. Here’s how an Asian...