Leveraging agentic AI, knowledge graph and no-code for the future of CX
The customer “resolution revolution” powered by emerging technologies was unveiled at Zendesk Relate 2025, together with an employee experience suite.
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What a regional six-country survey of workplace mental health trends revealed
Higher salaries were more important to some job applicants in certain markets, while others prioritized potential employers' commitment to workplace wellness
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Redefining the future of work
HP Inc believes every PC should be an AI PC, as AI will play a critical role in the future of work and employee experience. What does this also mean...
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MOL leverages AI for efficient crew replacement planning
Shorter consecutive onboard periods, sufficient vacation time and improved work-life balance for seafarers achieved with Fujitsu AI-powered system.
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Is workplace wellbeing improving in APAC?
APAC employees reported a 1.5% year-on-year increase in perceived employer support, bringing the region in line with global benchmarks, but...
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Over 70% of global and APAC warehouse workers report injury concerns
Warehouse workers are also stressed about meeting business goals if warehouse leaders don’t embrace intelligent automation.
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Overcoming overseas onboarding and offboarding challenges to build more engaged teams
Employee experience is arguably one of the most important aspects of any business – but it can feel like one of the hardest to get right.
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Have the rules of etiquette changed in today’s world of work?
Deel's LinkedIn Poll Trends and Insights on the World of Work, capturing the preferences of 57,000 professionals worldwide, offers insights into typical digital behaviors to preferences for managing work, vacations,...
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The role of AI in employee experience and the future of work
Much has been discussed and written about the benefits of AI in customer experience (CX), especially generative AI and chatbots, but less so about AI in workforce management.
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Minor International makes a major investment in talent management
Adopting a cloud-based data-driven solution for employee experience and talent management will streamline operations while leveraging data-driven decisions for greater agility.
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Whitepapers
Achieve Modernization Without the Complexity
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5 Steps to Boost IT Infrastructure Reliability
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Simplify Payroll Setup for Your Small Business
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Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.
Case Studies
Balancing brand heritage and modern service with AI-powered customer experience
Balancing brand heritage and modern …Read More
Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren
The firm’s global IT team …Read More
Nokia integrates all-flash data infrastructure into telco cloud for network modernization
Its December 2025 upgrade supports …Read More
Overcoming workforce challenges in Japan’s healthcare sector with generative AI: JCHO Osaka Hospital
A digitalization initiative launching by …Read More