Gen Z | DigiconAsia

By webmaster webmaster | Feb 14, 2020 | News

Demands for automated customer support: Singapore ...

By webmaster webmaster | Jan 21, 2020 | News

Five generations in a workplace: How does it work?

By Victor Ng | Feb 21, 2024 | Features, Future Workplace

With baby boomers ageing but not retiring and the future being shaped by millennials and Gen Zers, is it possible for a multigenerational workforce to work harmoniously together in the...

Gen Z is worst affected in transition to hybrid work: Microsoft report

By Zafar Anjum | May 19, 2021 | Future Workplace, News, Newsletter

Exclusive research and expert insights reveal that 58 percent of workers in Singapore feel overworked and 49 percent feel exhausted.

How to reverse global traveller misgivings in the post-COVID-19 era

By webmaster webmaster | Feb 14, 2020 | Future of Travel, News

When it is finally safe to resume frequent travel, data and personalisation are key to unlocking travellers’ ‘second wallet’. New research on the travel sector has found that 50% of airline passengers globally report that they...

Stock outages at retail shops are a no-no: study

By webmaster webmaster | Feb 14, 2020 | News

So are in-store prices that cannot match online offers that APAC millennials monitor closely. Shopping often starts before customers enter a store....

Experiencing a talent crunch? Introspecting four factors may help

By webmaster webmaster | Feb 6, 2020 | Employee Experience, Features, Future of Work

Spoiler alert: the four trends of talent-management all converge into just one powerful ideology: human empathy. In late 2019, nearly 200 CEOs signed on to a “Statement on the Purpose of a Corporation.” Instead of putting...

Demands for automated customer support: Singapore vs SE Asia

By webmaster webmaster | Jan 21, 2020 | News

Guess which little island pulls its own weight when it comes to expectations of fast, reliable digital customer service and support… As...

Tackling the demanding expectations of customers in the 2020s

By Silvia Thom, Chief Technology Officer, ZALORA and webmaster webmaster | Jan 21, 2020 | Perspectives

E-commerce players have to rethink the way they engage today’s consumers, who expect a hyper-personalized end-to-end customer experience. A few...

People are not ditching bank visits for online banking: study

By webmaster webmaster | Jan 14, 2020 | Digital Banking, Features

Millennials and Gen Z digital natives may take to digital banking readily, security and personalization issues appear to hold sway. With the...

Sephora steps up dynamic consumer engagement with WeChat Mini Program

By WeChat | Jan 9, 2020 | Case Studies

Digital natives’ buying behaviors are proving a challenge to retailers. The market size of China’s beauty market currently exceeds RMB400...

Top three trends driving mobile sales this holiday season: App Annie analytics

By webmaster webmaster | Nov 8, 2019 | e-Commerce, News

The biggest month for m-commerce worldwide is November, fueled by mobile-first Singles Day shopping in Asia and mobile-driven Black Friday and Cyber...