OneConnect has recently signed a memorandum of understanding (MOU) with insurer Asuransi Sinar Mas. In the first phase of the collaboration, this will enable Asuransi Sinar Mas to launch Smart Auto Claims solution to improve operational efficiency and reduce costs.

As OneConnect will continue its footprint expansion in Indonesia and Southeast Asia, the further collaboration will accelerate and deepen the partnership between the two.

The MOU was signed by Bi Wei, CEO of Insurance Division, OneConnect and the Director of Asuransi Sinarmas, Njoman Sudartha.

Sudartha said that OneConnect emerged as Asuransi Sinarmas’ choice partner due to its technical strength and in-depth knowledge in artificial intelligence and blockchain technologies.

OneConnect is an associate company of Ping An Insurance (Group) Company of China Ltd. Leveraging Ping An’s capacity and over 30 years’ experience in the financial industry, OneConnect has been deeply cultivated in the field of financial technology and has applied advanced AI technology across massive service scenarios and cases in the insurance industry.

Businesses has now been empowered in Southeast Asia to ride the digital wave with smart insurance technology solutions that helped traditional insurance companies transform their business and reshape the insurance industry.

Its Smart Agent ​​app helped insurance companies with agent training and agent incentive programs. The agent management app effectively improves the retention rate of talents and increases the per capita production capacity.

For intelligent risk control in the field of insurance, OneConnect has an end-to-end smart solution to handle auto insurance claims. Using image recognition and big data, AI can complete the car damage claim assessments in seconds, thereby improving efficiency and reducing leakage and risk of fraud.

AI technologies to help insurance companies enhance their product operation capabilities such as automating customer service processes to address the pain points in customer service and improve user experience has been utilized by OneConnect. In addition, it also provides smart enterprise solutions including smart finance and smart personnel to enhance the digital operation capability of insurance companies.

Having been applied across massive scenarios and use cases, the insurtech solutions are instrumental in enabling the insurance industry to achieve innovative developments in many aspects such as enhancing efficiency and risk control, reducing cost as well as improving customer experience.

For many years, Asuransi Sinarmas has been focusing on Southeast Asian countries. This partnership greatly accelerates its digital transformation journey, and enhances OneConnect’s brand presence in Indonesia.