RECENT STORIES:

Addressing digital sovereignty in a data-driven world
Crisis as Catalyst: How Some Businesses Transformed Pain into Power
U.S. Exhibitors at 2025 CISCE Grow by 15%, Highlighting Strengthened S...
TROOPS, Inc. (NASDAQ: TROO) Intends to Bolster Shareholder Value with ...
LA Landing Taiwan Bridges US-Taiwan Startup Ecosystems with Billion-Do...
Vietnam Launches NDAChain, the National Blockchain Platform to Acceler...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      Digital innovation for food safety and sustainability in S E Asia

      Digital innovation for food safety and sustainability in S E Asia

      Wednesday, July 23, 2025, 1:29 PM Asia/Singapore | Features
    • Featured

      Asia the true testbed for AI agents

      Asia the true testbed for AI agents

      Wednesday, July 16, 2025, 2:42 PM Asia/Singapore | Customer Experience, Features
    • Featured

      Appreciating AI means honoring accountability and integrity, beyond commercial hype

      Appreciating AI means honoring accountability and integrity, beyond commercial hype

      Tuesday, July 15, 2025, 2:23 PM Asia/Singapore | Features, Newsletter
  • News
    • Featured

      Europe’s voluntary AI code faces industry pushback as implementation of sweeping new law nears

      Europe’s voluntary AI code faces industry pushback as implementation of sweeping new law nears

      Wednesday, July 23, 2025, 3:02 PM Asia/Singapore | News, Newsletter
    • Featured

      Operationalizing sustainability in cybersecurity: Group-IB’s approach

      Operationalizing sustainability in cybersecurity: Group-IB’s approach

      Monday, July 21, 2025, 11:31 AM Asia/Singapore | Case Studies, News, Newsletter
    • Featured

      Chatbot’s NAZI controversy prompts overhaul and new hallucinations features

      Chatbot’s NAZI controversy prompts overhaul and new hallucinations features

      Tuesday, July 15, 2025, 3:42 PM Asia/Singapore | News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

Case StudiesNews

Malaysian supermarket chain MYDIN boosts scalability by seven times through digitalization

By DigiconAsia Editors | Tuesday, April 2, 2024, 9:35 AM Asia/Singapore

Malaysian supermarket chain MYDIN boosts scalability by seven times through digitalization

By upgrading to a cost-effective cloud-based WMS and complementing it with enterprise-class Android gadgets, the firm is ready for further growth

The Malaysian e-commerce market is one of the fastest-growing in South-east Asia, and one of the largest halal-certified hypermarket retail chains in the country is Mydin Mohamed Holdings Berhad (MYDIN), which runs 68 branches nationwide.

The firm has a distribution center in Seremban, but its previous infrastructure was unable to keep up with the fast-growing business.

Said its Director of IT, HR, Digital and Loss Prevention & Security, Malik Bin Murad Ali: “Previously, our e-commerce business could only support about 1,500 daily orders,” but with a new warehouse productivity solution in place “we now complete more than 10,000 orders (a seven-fold boost) daily… and constantly look for ways to gain better operational productivity to improve our customer experience. This is why we are equipping our front-line staff with more advanced technology tools to drive better results.”

How did the new system boost the firm’s scalability to handle strong growth by seven times, and keep customer service quality high? First, the solution package included a series of mobile warehousing devices which allowed frontline workers at the distribution center to ensure task accuracy and on-the-job efficiency. The Android-based devices are equipped with enterprise-class durability and removable batteries for dependable around-the-clock operations, and the power to run all the applications needed at work.

Additionally, a cloud-native warehouse management system (WMS) was part of the solution. This integrated WMS offered cost-effective features such as no code programmability, auto upgrades at no additional cost, zero server costs, turnkey REST API integration, and other smart functions that fit into MYDIN’s need for economically improving scalability and customer service quality.

According to Kym Lim, Country Manager (Malaysia and Brunei), Zebra Technologies, the provider of the mobile warehouse productivity devices: “As consumers increasingly demand seamless omnichannel experiences, MYDIN and other retailers can provide these experiences by adopting the right technology to digitalize and automate workflows.”

Share:

PreviousUnlocking Business Potential in APAC: Brainsight Survey Reveals Critical 2024 Growth Areas
NextFireside Chat: Leveraging AI Effectively in the Software Development Lifecycle

Related Posts

New partnership to provide better cross-border payment services

New partnership to provide better cross-border payment services

November 4, 2019

Japanese university partners AI firm to incubate savvy startups

Japanese university partners AI firm to incubate savvy startups

October 19, 2020

Indonesian bank ditches legacy infrastructure, boosts agility and resilience

Indonesian bank ditches legacy infrastructure, boosts agility and resilience

May 13, 2022

Can India become the world’s Drones-as-a-Service hub?

Can India become the world’s Drones-as-a-Service hub?

September 20, 2021

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • Operationalizing sustainability in cybersecurity: Group-IB’s approach

    Operationalizing sustainability in cybersecurity: Group-IB’s approach

    See how the firm turned …Read More
  • Roojai Insurance (Thailand) doubles agent productivity through digital transformation

    Roojai Insurance (Thailand) doubles agent productivity through digital transformation

    Roojai Insurance (Thailand) doubles agent …Read More
  • Malayan Insurance achieves IFRS 17 readiness with SAS

    Malayan Insurance achieves IFRS 17 readiness with SAS

    A leading Philippines non-life insurer …Read More
  • How Iress is moving to EveryOps

    How Iress is moving to EveryOps

    Scaling compliance, security & efficiency …Read More

Bottom Sidebar

Other News

  • Crisis as Catalyst: How Some Businesses Transformed Pain into Power

    July 26, 2025
    KUALA LUMPUR, Malaysia, July 25, …Read More »
  • U.S. Exhibitors at 2025 CISCE Grow by 15%, Highlighting Strengthened Supply Chain Cooperation

    July 26, 2025
    BEIJING, July 25, 2025 /PRNewswire/ …Read More »
  • TROOPS, Inc. (NASDAQ: TROO) Intends to Bolster Shareholder Value with Strategic Stock Repurchase

    July 25, 2025
    HONG KONG, July 25, 2025 …Read More »
  • LA Landing Taiwan Bridges US-Taiwan Startup Ecosystems with Billion-Dollar Market Playbook

    July 25, 2025
    TAIPEI, July 25, 2025 /PRNewswire/ …Read More »
  • Vietnam Launches NDAChain, the National Blockchain Platform to Accelerate Digital Data Infrastructure by 2026

    July 25, 2025
    NDAChain, Vietnam’s National Blockchain Platform, …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2025 DigiconAsia All Rights Reserved.