RECENT STORIES:

Addressing digital sovereignty in a data-driven world
COMPUTEX 2025: MiTAC Powers Sustainable AI Data Centers with New Serve...
Huawei ICT Competition 2024–2025 Global Final Concludes: AI Empowers E...
WGC2025 | ENN Leverages “Intelligence + Low Carbon” to Pio...
Enterprises from 39 Countries Join WCIFIT, with Thailand, Hong Kong, a...
Eason Technology Limited Receives Notification from NYSE Regarding Del...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      Enterprise NaaS adoption: What digital transformation leaders need to know

      Enterprise NaaS adoption: What digital transformation leaders need to know

      Friday, May 23, 2025, 11:07 AM Asia/Singapore | Features, Newsletter
    • Featured

      AI and data redefining future of healthcare in UAE

      AI and data redefining future of healthcare in UAE

      Thursday, May 22, 2025, 5:41 PM Asia/Singapore | Features, Newsletter
    • Featured

      Modernizing FX trading infrastructure: navigating extreme data, latency and regulatory challenges

      Modernizing FX trading infrastructure: navigating extreme data, latency and regulatory challenges

      Thursday, May 15, 2025, 2:27 PM Asia/Singapore | Features, Newsletter
  • News
    • Featured

      When AI crosses the line: landmark lawsuit set to challenge “chatbot free speech rights”

      When AI crosses the line: landmark lawsuit set to challenge “chatbot free speech rights”

      Friday, May 23, 2025, 3:30 PM Asia/Singapore | News, Newsletter
    • Featured

      AI integration challenges in BSFI sectors: Is data management a key hurdle?

      AI integration challenges in BSFI sectors: Is data management a key hurdle?

      Friday, May 23, 2025, 2:38 PM Asia/Singapore | News, Newsletter
    • Featured

      How NOT to let corporate AI ambitions be derailed by complacent leadership, hype

      How NOT to let corporate AI ambitions be derailed by complacent leadership, hype

      Tuesday, May 20, 2025, 2:37 PM Asia/Singapore | News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

Case StudiesNews

Malaysian supermarket chain MYDIN boosts scalability by seven times through digitalization

By DigiconAsia Editors | Tuesday, April 2, 2024, 9:35 AM Asia/Singapore

Malaysian supermarket chain MYDIN boosts scalability by seven times through digitalization

By upgrading to a cost-effective cloud-based WMS and complementing it with enterprise-class Android gadgets, the firm is ready for further growth

The Malaysian e-commerce market is one of the fastest-growing in South-east Asia, and one of the largest halal-certified hypermarket retail chains in the country is Mydin Mohamed Holdings Berhad (MYDIN), which runs 68 branches nationwide.

The firm has a distribution center in Seremban, but its previous infrastructure was unable to keep up with the fast-growing business.

Said its Director of IT, HR, Digital and Loss Prevention & Security, Malik Bin Murad Ali: “Previously, our e-commerce business could only support about 1,500 daily orders,” but with a new warehouse productivity solution in place “we now complete more than 10,000 orders (a seven-fold boost) daily… and constantly look for ways to gain better operational productivity to improve our customer experience. This is why we are equipping our front-line staff with more advanced technology tools to drive better results.”

How did the new system boost the firm’s scalability to handle strong growth by seven times, and keep customer service quality high? First, the solution package included a series of mobile warehousing devices which allowed frontline workers at the distribution center to ensure task accuracy and on-the-job efficiency. The Android-based devices are equipped with enterprise-class durability and removable batteries for dependable around-the-clock operations, and the power to run all the applications needed at work.

Additionally, a cloud-native warehouse management system (WMS) was part of the solution. This integrated WMS offered cost-effective features such as no code programmability, auto upgrades at no additional cost, zero server costs, turnkey REST API integration, and other smart functions that fit into MYDIN’s need for economically improving scalability and customer service quality.

According to Kym Lim, Country Manager (Malaysia and Brunei), Zebra Technologies, the provider of the mobile warehouse productivity devices: “As consumers increasingly demand seamless omnichannel experiences, MYDIN and other retailers can provide these experiences by adopting the right technology to digitalize and automate workflows.”

Share:

PreviousUnlocking Business Potential in APAC: Brainsight Survey Reveals Critical 2024 Growth Areas
NextFireside Chat: Leveraging AI Effectively in the Software Development Lifecycle

Related Posts

Has COVID-19 improved the image of science?

Has COVID-19 improved the image of science?

November 13, 2020

National newspaper preparing for its ‘news normal’ with an intelligent edge

National newspaper preparing for its ‘news normal’ with an intelligent edge

February 10, 2021

Contactless transactions are keeping the lights on in our locked-down region

Contactless transactions are keeping the lights on in our locked-down region

May 4, 2020

Top tech challenges SE Asian tech leaders face in 2021

Top tech challenges SE Asian tech leaders face in 2021

June 11, 2021

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • RHB Bank expands experience management for greater CX proficiency

    RHB Bank expands experience management for greater CX proficiency

    By analyzing customer experiences at …Read More
  • Leveraging photorealistic game engines to create digital twins

    Leveraging photorealistic game engines to create digital twins

    How SAS uses Unreal Engine …Read More
  • Leveraging low code development to ensure sustainable urbanization: ARTHALAND Philippines

    Leveraging low code development to ensure sustainable urbanization: ARTHALAND Philippines

    When employees can be self-reliant …Read More
  • Predicting and preventing whale strikes by ocean vessels: Fathom Science Inc

    Predicting and preventing whale strikes by ocean vessels: Fathom Science Inc

    To test a predictive model …Read More

Bottom Sidebar

Other News

  • COMPUTEX 2025: MiTAC Powers Sustainable AI Data Centers with New Server & Cooling Tech

    May 25, 2025
    TAIPEI, May 24, 2025 /PRNewswire/ …Read More »
  • Huawei ICT Competition 2024–2025 Global Final Concludes: AI Empowers Education Transformation and ICT Talent Development

    May 24, 2025
    SHENZHEN, China, May 24, 2025 …Read More »
  • WGC2025 | ENN Leverages “Intelligence + Low Carbon” to Pioneer a New Paradigm for Sustainable Energy Development

    May 24, 2025
    LANGFANG, China, May 23, 2025 …Read More »
  • Enterprises from 39 Countries Join WCIFIT, with Thailand, Hong Kong, and Sichuan in the Spotlight

    May 24, 2025
    CHONGQING, China, May 23, 2025 …Read More »
  • Eason Technology Limited Receives Notification from NYSE Regarding Delayed Form 20-F Filing

    May 24, 2025
    HONG KONG, May 23, 2025 …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2025 DigiconAsia All Rights Reserved.