RECENT STORIES:

Addressing digital sovereignty in a data-driven world
Fibocom Launches RU311 5G RedCap Module Series for Streamlined 5G Upgr...
Cyber insurers to revise policies after AI agents trigger unauthorized...
ZS Robotics Launches 5.5m Low-Height Warehouse Solution, Overcoming He...
Agoda Named Official Travel Partner of Eurovision’s Inaugural As...
Subscription-Based Services Boom! Geek+ Reports 2026 Interim Results: ...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      APAC enterprises cannot afford another modernisation meltdown

      APAC enterprises cannot afford another modernisation meltdown

      Friday, August 28, 2026, 11:07 AM Asia/Singapore | Features, Newsletter
    • Featured

      Meeting the demands of future digital infrastructure

      Meeting the demands of future digital infrastructure

      Friday, August 21, 2026, 1:38 PM Asia/Singapore | Features
    • Featured

      How well do you know your agent?

      How well do you know your agent?

      Thursday, August 20, 2026, 4:20 PM Asia/Singapore | Features
  • News
    • Featured

      Cyber insurers to revise policies after AI agents trigger unauthorized activity

      Cyber insurers to revise policies after AI agents trigger unauthorized activity

      Wednesday, September 2, 2026, 3:27 PM Asia/Singapore | News
    • Featured

      Allianz Partners adds eSIM connectivity for overseas policyholders

      Allianz Partners adds eSIM connectivity for overseas policyholders

      Monday, August 31, 2026, 12:34 PM Asia/Singapore | News, Newsletter
    • Featured

      AI hits entry-level jobs hardest, Stanford economists find

      AI hits entry-level jobs hardest, Stanford economists find

      Friday, August 28, 2026, 1:27 PM Asia/Singapore | News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Directory
  • E-Learning

Select Page

Customer ExperienceNews

Adobe Summit 2025: How AI powers CX transformation

By DigiconAsia Editors | Wednesday, March 26, 2025, 9:40 AM Asia/Singapore

Adobe Summit 2025: How AI powers CX transformation

Adobe Firefly, Adobe’s suite of generative AI models, has also been supercharged with new capabilities for video production, 3D asset creation and multilingual content adaptation – all powered by commercially safe AI models. These tools empower marketers and creatives to produce high-quality content faster than ever before while ensuring ethical and brand-safe outputs. For instance, Firefly can now generate localized marketing materials in multiple languages instantaneously, a tremendous blessing for those handling global campaigns.

The new Journey Optimizer Experimentation Accelerator allows brands to test and refine omnichannel strategies using AI-driven insights, while the Experience Manager Sites Optimizerprovides actionable recommendations for improving website engagement based on real-time data analysis. These tools are designed to help businesses navigate the complexities of modern customer journeys while maximizing ROI through intelligent automation.

Creative teams should appreciate the updates to GenStudio Foundation, a game-changer for collaborative workflows, especially in remote work environments. The collaborative platform enables seamless coordination across marketing campaigns. GenStudio now integrates deeper AI capabilities, allowing teams to co-create content across geographies while maintaining brand consistency. This update breaks down silos between creative and marketing departments to foster greater collaboration and efficiency.

Ethical AI

Adobe Summit also highlighted the importance of ethical AI development. Narayen emphasized Adobe’s commitment to creating “AI that works for everyone”. He highlighted Firefly’s commercially safe models as an example of how Adobe is prioritizing transparency and accountability in its AI initiatives.

As brands continue to adapt to changing and growing consumer demands, Adobe’s latest innovations offer a glimpse into a future where creativity meets data-driven precision — a future where every customer interaction is personalized.

Pages: 1 2

Share:

PreviousRedefining the future of work
NextThe AI race continues: China-made processors cut training costs by 20%

Related Posts

Making it easy for online gamer to pay and receive money internationally

Making it easy for online gamer to pay and receive money internationally

June 9, 2022

First there were robots, and now there are cobots

First there were robots, and now there are cobots

December 7, 2020

What Asia’s events industry needs to become a digital success story

What Asia’s events industry needs to become a digital success story

September 4, 2020

Mining the massive enterprise value of data and AI

Mining the massive enterprise value of data and AI

December 6, 2023

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • Streamlined invoicing frees Dunlop Tire Thailand staff for higher-value work

    Streamlined invoicing frees Dunlop Tire Thailand staff for higher-value work

    Shifting from paper invoices to …Read More
  • Bank of Maldives updates core systems to support digital and Islamic banking operations

    Bank of Maldives updates core systems to support digital and Islamic banking operations

    New platform adopted 23 July …Read More
  •  Xiaomi streamlines global payments across 18 markets

     Xiaomi streamlines global payments across 18 markets

    Continual digital transformation has reduced …Read More
  • The 48-hour lifeline: How the IRC rewrote the rules for crisis care

    The 48-hour lifeline: How the IRC rewrote the rules for crisis care

    In a world where crises …Read More

Bottom Sidebar

Other News

  • Fibocom Launches RU311 5G RedCap Module Series for Streamlined 5G Upgrades in Mid-Tier IoT

    September 2, 2026
    SHENZHEN, China, Sept. 2, 2026 …Read More »
  • ZS Robotics Launches 5.5m Low-Height Warehouse Solution, Overcoming Height Constraints with Four-Way Shuttle Technology

    September 2, 2026
    Three-level pallet storage combined with …Read More »
  • Agoda Named Official Travel Partner of Eurovision’s Inaugural Asian Edition

    September 2, 2026
    SINGAPORE, Sept. 2, 2026 /PRNewswire/ …Read More »
  • Subscription-Based Services Boom! Geek+ Reports 2026 Interim Results: Orders Up 35.5%, Breakthroughs Across the Business Spectrum

    September 2, 2026
    HONG KONG, Sept. 2, 2026 …Read More »
  • BLUETTI FridgePower Is Now Available on Its Official Australian Website

    September 2, 2026
    A 75mm ultra-slim UPS backup …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2026 DigiconAsia All Rights Reserved.