RECENT STORIES:

Addressing digital sovereignty in a data-driven world
Humans supervision? Zealots argue that mortals cannot keep up with aut...
Humanforce Strengthens Executive Team with Appointment of Cameron Part...
Islamic bank in Indonesia overhauls data systems post-merger for unifi...
Deeply rooted in the hydrogen energy sector and driving industry trans...
A Strategic Milestone: PhotonPay Secures U.S. MTL License to Anchor It...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      When AI and IoT converge

      When AI and IoT converge

      Thursday, January 15, 2026, 12:36 PM Asia/Singapore | Features
    • Featured

      Low-code platform enables digital-first agility

      Low-code platform enables digital-first agility

      Friday, December 26, 2025, 1:38 AM Asia/Singapore | Case Studies, Features
    • Featured

      Agents of change – the future of AI-powered e-commerce

      Agents of change – the future of AI-powered e-commerce

      Wednesday, December 24, 2025, 1:22 PM Asia/Singapore | e-Commerce, Features
  • News
    • Featured

      Humans supervision? Zealots argue that mortals cannot keep up with autonomous AI

      Humans supervision? Zealots argue that mortals cannot keep up with autonomous AI

      Tuesday, January 20, 2026, 3:52 PM Asia/Singapore | News, Newsletter
    • Featured

      Islamic bank in Indonesia overhauls data systems post-merger for unified insights

      Islamic bank in Indonesia overhauls data systems post-merger for unified insights

      Tuesday, January 20, 2026, 5:56 AM Asia/Singapore | News, Newsletter
    • Featured

      When 24/7 engagement means so much to students: University of Malaysia Nottingham

      When 24/7 engagement means so much to students: University of Malaysia Nottingham

      Monday, January 19, 2026, 11:59 AM Asia/Singapore | Case Studies, News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

Customer ExperienceNews

Adobe Summit 2025: How AI powers CX transformation

By DigiconAsia Editors | Wednesday, March 26, 2025, 9:40 AM Asia/Singapore

Adobe Summit 2025: How AI powers CX transformation

Adobe Firefly, Adobe’s suite of generative AI models, has also been supercharged with new capabilities for video production, 3D asset creation and multilingual content adaptation – all powered by commercially safe AI models. These tools empower marketers and creatives to produce high-quality content faster than ever before while ensuring ethical and brand-safe outputs. For instance, Firefly can now generate localized marketing materials in multiple languages instantaneously, a tremendous blessing for those handling global campaigns.

The new Journey Optimizer Experimentation Accelerator allows brands to test and refine omnichannel strategies using AI-driven insights, while the Experience Manager Sites Optimizerprovides actionable recommendations for improving website engagement based on real-time data analysis. These tools are designed to help businesses navigate the complexities of modern customer journeys while maximizing ROI through intelligent automation.

Creative teams should appreciate the updates to GenStudio Foundation, a game-changer for collaborative workflows, especially in remote work environments. The collaborative platform enables seamless coordination across marketing campaigns. GenStudio now integrates deeper AI capabilities, allowing teams to co-create content across geographies while maintaining brand consistency. This update breaks down silos between creative and marketing departments to foster greater collaboration and efficiency.

Ethical AI

Adobe Summit also highlighted the importance of ethical AI development. Narayen emphasized Adobe’s commitment to creating “AI that works for everyone”. He highlighted Firefly’s commercially safe models as an example of how Adobe is prioritizing transparency and accountability in its AI initiatives.

As brands continue to adapt to changing and growing consumer demands, Adobe’s latest innovations offer a glimpse into a future where creativity meets data-driven precision — a future where every customer interaction is personalized.

Pages: 1 2

Share:

PreviousRedefining the future of work
NextThe AI race continues: China-made processors cut training costs by 20%

Related Posts

10 tech trends that will define the new year and new reality

10 tech trends that will define the new year and new reality

December 1, 2020

Seaco chooses a consolidated cybersecurity platform to secure its shipping-container leasing business

Seaco chooses a consolidated cybersecurity platform to secure its shipping-container leasing business

January 16, 2025

Indonesia pilots digital health initiative for chronic-disease prevention

Indonesia pilots digital health initiative for chronic-disease prevention

July 4, 2022

Does your F&A team have the right talent for post-pandemic DX?

Does your F&A team have the right talent for post-pandemic DX?

November 15, 2021

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • When 24/7 engagement means so much to students: University of Malaysia Nottingham

    When 24/7 engagement means so much to students: University of Malaysia Nottingham

    That is what prompted the …Read More
  • Harnessing the data lakehouse and AI to revolutionize customer experience

    Harnessing the data lakehouse and AI to revolutionize customer experience

    UOB achieved 99% cash availability …Read More
  • Bhutan sovereign wealth fund pilots offline data relay to stabilize distributed-ledger challenges

    Bhutan sovereign wealth fund pilots offline data relay to stabilize distributed-ledger challenges

    Amid remote connectivity gaps in …Read More
  • Low-code platform enables digital-first agility

    Low-code platform enables digital-first agility

    Few industries demand agility and …Read More

Bottom Sidebar

Other News

  • Humanforce Strengthens Executive Team with Appointment of Cameron Partridge as Chief Growth Officer

    January 20, 2026
    SYDNEY, Jan. 20, 2026 /PRNewswire/ …Read More »
  • Deeply rooted in the hydrogen energy sector and driving industry transformation, SHPT is set to deploy its new fuel cell systems in a hydrogen-powered UAV inspection project

    January 20, 2026
    SHANGHAI, Jan. 20, 2026 /PRNewswire/ …Read More »
  • A Strategic Milestone: PhotonPay Secures U.S. MTL License to Anchor Its Global Regulatory Framework

    January 19, 2026
    HONG KONG, Jan. 19, 2026 …Read More »
  • GS1 Hong Kong Applauds HKMA’s Project Cargox Recommendation Report, Supporting Hong Kong’s Digital Trade Future with Reliable Data Foundation

    January 19, 2026
    HONG KONG, Jan. 19, 2026 …Read More »
  • LANDI Global Celebrates 20 Years of Innovation with the Launch of Its Next-Generation P-Series Payment Portfolio

    January 19, 2026
    SINGAPORE, Jan. 19, 2026 /PRNewswire/ …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2026 DigiconAsia All Rights Reserved.