Future of Work | DigiconAsia

Using AI to “avoid the work humans do” can land enterprises in a rut where little useful workplace value is added.

Quiet layoffs and workforce reductions rock China and India tech industries

By DigiconAsia Editors | Jul 10, 2026 | Future of Work, News

While demand for specialized expertise grows amid automation, firms are cutting headcounts via stealth methods, with millions potentially exposed to disruption.

AI leaders soften job loss warnings amid policy debates, memo leaks and public backlashes

By DigiconAsia Editors | Jun 2, 2026 | Future of Work, News

The revised narratives cannot wish away the bare facts, but are likely meant to calm public fear and delay regulatory consequences

Defining the future of customer and employee experience

By Victor Ng | May 19, 2026 | Features, Future of Work, Newsletter

At Zendesk Relate 2026, a new agent builder, omnichannel AI agents, copilots, and outcome-based pricing were announced to help enterprises deliver more connected customer and employee service.

Layoff strategy 2026: CEOs cite AI to justify layoffs amid productivity gains

By DigiconAsia Editors | Apr 1, 2026 | Future of Work, News

Executives have been increasingly framing workforce cuts as strategic modernization, while skeptics question whether AI strategies are the real rationale

Global tech firms cut 59,121 jobs in early 2026 amid AI-driven layoffs: reports

By DigiconAsia Editors | Mar 27, 2026 | Future of Work, News, Newsletter

Layoff tracker data shows 171 announcements averaging 704 daily losses, potentially exceeding 2025’s total workforce reductions despite strong enterprise revenues

AI shift seen erasing many traditional white‑collar roles: big tech CEO

By DigiconAsia Editors | Mar 4, 2026 | Future of Work, News, Newsletter

A prominent big tech leader predicts “once-in-a-lifetime” tech breakthroughs will transform the future of work, careers, schooling and professional training.