Other key findings include:

  • A “smart city operating system (OS)” that will serve as the digital backbone, integrating an asset management platform to enable 24/7, automated city-wide monitoring and protection of critical and infrastructure assets across a variety of operational domains
  • AI-enhanced workflow automation and comprehensive city-wide insights to boost efficiency and response time, optimize resource utilization and enhance stakeholder experiences
  • Resident- and visitor- centric interactive smart applications such as AI-enabled chatbots to enable the interpretation of citizen queries in natural language for improved service, as well as a real-time feedback system with data analytics and visualization tools for enhanced decision-making