Thus, even organically formed social media groups can unknowingly replicate some of the harms caused by deliberate astroturfing campaigns, feeding each other’s biases and entrenching beliefs.
How astroturfers evade detection
Astroturfers stay a step ahead by:
- Using diverse, decentralized account networks and varying language to simulate authentic grassroots patterns
- Employing generative AI to generate credible fake texts, images, and videos
- Mixing truths and falsehoods to make narratives plausible
- Infiltrating trusted communities and influencers
- Rapidly adapting to fact-checking and moderation
- Exploiting emotions such as outrage and fear for viral spread
In South-east Asia, documented real-life examples include:
- Philippines’ Marcos political campaign: Networks of online “buzzer” accounts flooded social media supporting Marcos Jr, blending fact with misleading allegations against opponents, crafting manufactured mass support
- Thai military regime’s Twitter campaigns: Thousands of fake accounts pushed pro-regime narratives and attacked critics, creating an illusion of overwhelming popular backing
- Indonesia’s forestry sector: A commercial firm had used front non-governmental organizations and fake grassroots content to discredit environmentalists and resist regulations
- Malaysia’s GE15 election: Paid influencer networks mimicked enthusiastic local support across social platforms, blurring real voter sentiment
Protective mind armor against astroturfing
As widely prescribed by psychology experts, here is a checklist and mindset armor for reference, to guard against astroturfing and group dynamics:
- Be skeptical and pause
- Avoid instant belief in viral outrage or dramatic claims
- Seek credible, independent sources
- Look beyond social media to established media and official statements
- Analyze source diversity
- Watch for repetitive, interconnected accounts pushing the same story
- Verify account transparency
- Avoid new, anonymous, or bot-like profiles
- Critically inspect ‘proof’
- Fact-check and use reverse image/video searches
- Recognize astroturfing patterns: Look for coordinated bursts, identical hashtags, and emotional manipulation
- Understand echo chambers and groupthink: Be aware that even trusted groups may reinforce bias and suppress dissent, degrading critical judgment
- Expose yourself to diverse viewpoints: Intentionally seek perspectives outside your usual social circles
- Discuss with trusted people: Validate claims with friends or experts who think critically
- Balance online with offline reality: Compare online narratives with interviews, reports, and personal observations
- Staying vigilant until legal and technical fixes catch up: Legal systems lag behind astroturfers, especially when even governments have been known to sponsor such campaigns. Platforms struggle to detect increasingly sophisticated tactics. Therefore, users bear the primary burden to cultivate:
- Disciplined skepticism
- Critical thinking
- Media literacy
This empowerment can blunt manipulation until stronger laws and technology counter astroturfing.
Embracing balanced skepticism
The celebrated astronomer and champion of critical thinking, Carl Sagan, had often warned against the dangers of both gullibility and excessive cynicism. His insight perfectly captures the need for balance in navigating complex information environments tangled by astroturfing and echo chambers:
“It seems to me what is called for is an exquisite balance between two conflicting needs: the most skeptical scrutiny of all hypotheses that are served up to us and at the same time a great openness to new ideas. Obviously those two modes of thought are in some tension. But if you are able to exercise only one of these modes, whichever one it is, you’re in deep trouble.
If you are only skeptical, then no new ideas make it through to you. You never learn anything new. You become a crotchety old person convinced that nonsense is ruling the world. (There is, of course, much data to support you.) But every now and then, maybe once in a hundred cases, a new idea turns out to be on the mark, valid and wonderful. If you are too much in the habit of being skeptical about everything, you are going to miss or resent it, and either way, you will be standing in the way of understanding and progress.
On the other hand, if you are open to the point of gullibility and have not an ounce of skeptical sense in you, then you cannot distinguish the useful from the worthless ones.”
Other thinkers on this social phenomena say:
- The smart way to keep people passive and obedient is to strictly limit the spectrum of acceptable opinion, but allow very lively debate within that spectrum.” — Noam Chomsky (Linguist, Philosopher, Critic of propaganda). This quote highlights how control over information and framing of debate can manufacture consent and stifle true critical thought, directly relevant to astroturfing and echo chambers.
- “In a time of deceit telling the truth is a revolutionary act.” — George Orwell (Author, critic of propaganda and authoritarianism). A succinct and powerful reminder about the difficulty and importance of discerning truth within manipulative information environments.
- “The most radical revolutionary will become a conservative the day after the revolution.” — Hannah Arendt (Political Theorist). This can illustrate how control over narrative and groupthink solidify power, tying into the dangers of manufactured consensus in astroturfing.
- “Read not to contradict and confute; nor to believe and take for granted… but to weigh and consider.” — Sir Francis Bacon (Philosopher). Timeless advice about deliberate, evidence-driven thinking that counters impulsive belief guided by misinformation.
Will the astroturfers expand their reach?
Astroturfing and social media group dynamics such as echo chambers and groupthink form a potent, often hidden cocktail manipulating public opinion.
They are distinct yet interlinked threats, reinforcing misinformation and polarization. Recognizing this reality and embracing a mindful, evidence-driven media diet is essential to defend individual autonomy and sustain open, informed societies.
Will peoples force their legal systems to catch up? By staying alert and critically engaged, Jane — and every thinking person facing social media deluges — can resist the shadows cast by astroturfing and help genuine truth to rise above the AI-boosted noise…