Airlines overcome retailing silos through hybrid distribution and payment platform integrations
Carriers on a travel technology platform deploy XML schemas, direct card processing, APIs to fix legacy standards, rejection rates, operational risks.
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Travel & Expenses management: India’s difficult digitalization journey
Going by one mini global survey, the country is raring to automate T&E management, but numerous systemic constraints prevail
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India’s flagship air carrier ‘builds back better’ after acquisition by original founders
Amid challenges such as skyrocketing fuel costs, ESG concerns and further pandemic risks, one airline is digitalizing to weather turbulence better
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How one airline hopes to weather the pandemic air-travel fallout
Renewing and expanding an existing tech partnership is their way of improving organically to boost operations and customer service levels. As...
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Harmonizing the human touch with human tech for travel recovery
The travel sector has been changed forever by the pandemic—survival must include the human element amidst much-needed technological transformation....
Read MoreFrictionless and rich travel payment options ‘a significant opportunity’: study
Upfront costings, enhanced payments security and personalization frills are what may rejuvenate the post-COVID-19 travel market. All things being equal between two travel services, would you select one over the other simply...
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Five technology trends that will shape the airport of the future
In the thick of the Wuhan virus outbreak, it is clear that airport management is a crucial area to improve upon. Airports are the backbone of the...
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Want to be a top employer in Asia? Learn from Amadeus
No, not the Batman character or the late composer, but the global travel technology company… This week, the Top Employers Institute has recognized...
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Case Studies
Balancing brand heritage and modern service with AI-powered customer experience
Balancing brand heritage and modern …Read More
Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren
The firm’s global IT team …Read More
Nokia integrates all-flash data infrastructure into telco cloud for network modernization
Its December 2025 upgrade supports …Read More
Overcoming workforce challenges in Japan’s healthcare sector with generative AI: JCHO Osaka Hospital
A digitalization initiative launching by …Read More