A Philippines-based pharma firm upgrades to unified, mobile-enabled dashboards to improve visibility, shorten reporting cycles, and lower data support costs nationwide.

On 27 February 2026, Multicare Pharmaceutical Philippines Inc. announced that it had completed a major transformation of its reporting and analytics systems to strengthen real-time decision-making across its nationwide operations.

The firm manages sales and distribution over more than 7,000 islands, demanding a high degree of visibility and coordination across its network of field teams, partners, and logistics channels.

For years, the firm had relied on a spreadsheet-based system to compile and consolidate operational data. These manual workflows could take weeks to produce a complete report, often delaying key decisions. The process had also made it difficult to unify data from diverse sources and limited access for staff working outside headquarters, constraining the firm’s ability to respond quickly to market or supply changes.

To address these issues, the company adopted a cloud-based analytics architecture to automate and streamline its reporting pipeline. The solution provides unified access to business data and simplifies how users explore and visualize trends in real time. Key aspects of the transformation include:

  • Automation of data consolidation and preparation processes to cut manual workloads and shorten reporting cycles
  • Introduction of mobile-enabled dashboards that allow field teams and regional leaders to securely access up‑to‑date analytics anytime and anywhere
  • Deployment of self‑service analytics tools that enable users to create, share, and act on insights without relying on centralized IT assistance
  • Use of governance and access controls to ensure data accuracy, compliance, and reliability across distributed teams

With these improvements, Multicare has reduced data‑processing timelines from weeks to hours, and has achieved about 20% savings in data support and service costs. Its Commercial Excellence Manager, Julie Ann Catalan, said the modernized approach has “cut the time needed to access and analyze data” and allowed teams to “respond with greater confidence and precision” across regions.

According to Maurizio Garavello, Senior Vice President (Asia Pacific),  Qlik, the analytics platform deployed, healthcare and pharmaceutical firms “operate under constant pressure to manage complex, distributed operations efficiently,” and enabling faster, trusted insights directly for decision‑makers helps organizations “strengthen day‑to‑day decisions without adding overhead.”