RECENT STORIES:

Addressing digital sovereignty in a data-driven world
Liquid Instruments Announces Industry-First Generative Instrumentation...
OneView’s Composable Unified Commerce Capabilities Support Austr...
Lufax Announces Results of Extraordinary General Meeting
SK chemicals Signs Exclusive Partnership Agreement with Austria’...
From Vision to Action: CIIE Empowers Global Development Through Inclus...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      Does ROI really matter in AI?

      Does ROI really matter in AI?

      Thursday, June 19, 2025, 2:57 PM Asia/Singapore | Features
    • Featured

      Reinventing insurance IT: A case study in digital transformation

      Reinventing insurance IT: A case study in digital transformation

      Friday, June 13, 2025, 11:22 AM Asia/Singapore | Features, Newsletter
    • Featured

      Siemens Digital Industries Software users share their transformation journeys

      Siemens Digital Industries Software users share their transformation journeys

      Thursday, June 5, 2025, 4:27 PM Asia/Singapore | Case Studies, Features, Newsletter
  • News
    • Featured

      How ready are global organizations to navigate autonomous AI securely, sustainably?

      How ready are global organizations to navigate autonomous AI securely, sustainably?

      Tuesday, June 24, 2025, 2:51 PM Asia/Singapore | News, Newsletter
    • Featured

      Too much agentic hype masks real challenges in implementation, reliability, and business alignment

      Too much agentic hype masks real challenges in implementation, reliability, and business alignment

      Tuesday, June 24, 2025, 12:29 PM Asia/Singapore | News, Newsletter
    • Featured

      Hidden “personas” in GenAI LLMs raise hopes (and doubts) about future alignment fixes

      Hidden “personas” in GenAI LLMs raise hopes (and doubts) about future alignment fixes

      Sunday, June 22, 2025, 7:06 PM Asia/Singapore | News
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

News

Mini survey explores the link between AI, Cloud and observability in various industries

By DigiconAsia Editors | Friday, May 31, 2024, 5:25 PM Asia/Singapore

Mini survey explores the link between AI, Cloud and observability in various industries

With a special focus on the IT and telco industries in 15 countries, four key trends were observed among the respondents

Based on a Mar to Apr 2023 survey of 423 technology professionals in 15 countries on the adoption and business value of observability* for the IT and telecommunications, an observability platform has released some trends in the data.

First, 43% of respondents from IT and telco organizations had indicated that AI technologies were driving observability adoption. The respondents indicated that they had higher outage frequencies compared to other industries, with 37% experiencing outages at least once a week compared to the industry average of 32%. This could amount to a median annual outage cost of US$12.71m, and drove the need for improved monitoring and rapid issue-resolution capabilities.

Second, respondents from the two industries were more likely than average to use multiple monitoring tools, with 69% indicating they used four or more tools for observability, compared to 63% overall. Additionally, there was a prevailing preference among respondents for a single, consolidated platform (56%), with just over two-fifths (41%) indicated that their organization was likely to consolidate tools in the next year to maximize their observability spend.

Third, 96% of all respondents indicated planning to use security monitoring by mid-2026, and 45% of IT/telco respondents expected to deploy synthetic monitoring (mobile monitoring: 36%, browser monitoring: 23%) in the next one to three years.

Fourth, the top trends driving observability adoption were cited by respondents as: the development of cloud-native application architectures (48%); adoption of AI technologies (43%); migration to a multi-cloud environment (40%); and an increased focus on customer experience management (39%). Also, 55% of respondents indicated their belief that observability improved collaboration and decision making.

According to Kris Day, Senior Vice President and General Manager (Asia Pacific & Japan), New Relic, the firm that commissioned the survey: “The APAC region has some of the fastest growing 5G markets in the world with consumer demand for data-heavy digital content at an all-time high. IT and telco organizations … need to unlock the power of their data… to leverage AI effectively, build robust and cost-efficient infrastructure, and ultimately, develop innovative services that drive revenue.”

*defined in the survey as “the practice of instrumenting systems to surface insights for various roles so they can take immediate action that impacts customer experience and service. It also involves collecting, analyzing, altering, and correlating that data for improved uptime and performance.”

Share:

PreviousAI-ready data centers populate South-east Asia
NextIs the hotel industry keeping up with digital-savvy guests?

Related Posts

More than half of APAC consumers feel customer service is an afterthought: Zendesk research

More than half of APAC consumers feel customer service is an afterthought: Zendesk research

January 21, 2022

How COVID-19 shifted business and tech priorities In Asia Pacific

How COVID-19 shifted business and tech priorities In Asia Pacific

July 27, 2020

Global financial institutions spending more on compliance, to the tune of USbn YOY

Global financial institutions spending more on compliance, to the tune of US$33bn YOY

June 11, 2021

Singapore law firm digitalizes to reduce manual administrative processes

Singapore law firm digitalizes to reduce manual administrative processes

April 27, 2023

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • Mitigating high inflation with high tech: Fairprice Group (Singapore) taps cloud and AI

    Mitigating high inflation with high tech: Fairprice Group (Singapore) taps cloud and AI

    Given Singapore’s high standard of …Read More
  • Zuno General Insurance blazes new trails in reforming driver behavior in India

    Zuno General Insurance blazes new trails in reforming driver behavior in India

    A crash-detection feature in the …Read More
  • Dai-ichi Life Group ventures into India with a build-operate-transfer digitalization incubation plan

    Dai-ichi Life Group ventures into India with a build-operate-transfer digitalization incubation plan

    Identifying overseas talent pools and …Read More
  • From startup to global enterprise: How Canva is preparing for the AI era

    From startup to global enterprise: How Canva is preparing for the AI era

    A unified data platform now …Read More

Bottom Sidebar

Other News

  • OneView’s Composable Unified Commerce Capabilities Support Australia Post’s Digital Transformation

    June 25, 2025
    The new OneView point of …Read More »
  • Liquid Instruments Announces Industry-First Generative Instrumentation, Bringing Agentic AI to Test and Measurement

    June 25, 2025
    New AI-driven capability enabled by …Read More »
  • Lufax Announces Results of Extraordinary General Meeting

    June 25, 2025
    SHANGHAI, June 25, 2025 /PRNewswire/ …Read More »
  • SK chemicals Signs Exclusive Partnership Agreement with Austria’s Durmont to Supply Sustainable Materials to Global Automotive Brands

    June 25, 2025
    Supplying Recycled Material SKYPET CR …Read More »
  • From Vision to Action: CIIE Empowers Global Development Through Inclusive Cooperation

    June 25, 2025
    SHANGHAI, June 25, 2025 /PRNewswire/ …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2025 DigiconAsia All Rights Reserved.