By merging legal technology with an API-driven video communications platform, the startup can facilitate legal arbitration on behalf of the government.

In these pandemic times, even settling legal disputes has to be done mostly online.

This favors firms such as MODRON, a legal-technology startup that provides integrated dispute resolution technology and services to courts and tribunals. The firm also facilitates video consultations and mediation services to bridge social-distancing and geographical barriers.

With approximately one million monthly users, the firm is the first company in Australia to offer online dispute resolution services on behalf of the government.

According to its CEO and founder Nathan Polito: “Demand for legal tech services is increasing rapidly in Australia as COVID-19 has drastically changed the way we work. Technology is now a critical and effective tool in meeting the demand for legal support. We offer virtual rooms where groups can discuss topics and share information, and face-to-face video conferences, (which) are an essential feature of the platform.”

To maintain high quality, secure video calls, the firm turned to a cloud communications platform that could be integrated into its existing web services via the Vonage API. The cloud platform thereby powers MODRON’s video calling service, offering an easier, faster and safer way to resolve and manage dispute online resolution including mediations and arbitrations.

According to Vonage Senior Vice President and General Manager (Asia Pacific) Sunny Rao: “With the surge in demand for online legal services, high-quality video calls that ensure uninterrupted and secure conversations have become critical. The Video API facilitates secure and stable video communications, ensuring MODRON users can benefit from unique video call features and have productive consultations.”

In 2018, the global legal tech AI market was valued at US$3.2billion and was expected to grow at a compound annual growth rate (CAGR) of 37% from 2019-2027. The Asia Pacific market is expected to grow at the highest rate, at 38%.