How bad data can negate a positive AI-driven customer experience
Technology is evolving exponentially and so are customer expectations. Today, customers are expecting businesses to deliver instant, seamless and hyper-personalized service and support.
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How are geopolitical tensions driving stricter cybersecurity rules and supply chain oversight?
According to an information assurance firm geopolitical tensions are driving stricter cybersecurity rules and supply chain oversight to protect critical infrastructure
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Regain IT strategy control with these tips to avoid vendor lock-in
Learn how organizations can mitigate vendor lock-in risks, adopt hybrid IT approaches, and align technology decisions with business goals
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JAL streamlines cabin crew reporting challenges with offline-optimized generative AI
To address a longstanding efficiency challenge in cabin crew’s reporting workflows, the airline partnered technology consultants to implement small-language-model GenAI
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Embracing digitalization to enhance global fan engagement: Chelsea Football Club
Keeping up with advances in not just sports and marketing technologies, the club embraces AI to thrive in the digital era.
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Security Bank modernizes eKYC for seamless, secure digital onboarding
By integrating an identity security platform, the bank is already reducing onboarding times, and strengthening customer and fraud protection
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Survey indicates levels of banking security and customer trust in Indonesia
Amid the country’s current levels of cybersecurity, financial technology maturity and regulatory oversight, the respondents have a story to tell.
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ASEAN’s manufacturing crossroads: Can automation bridge talent gaps and overcome tariff challenges?
With talent shortages, sweeping tariffs and geopolitical tensions intensifying, what can be the region’s decisive strategies to maintain global competitiveness?
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How is AI transforming manufacturing operations and addressing industry challenges?
Challenges and opportunities coexist as manufacturing explores AI's potential — with early adoption offering lessons but also revealing risks: survey report
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From phishing to card testing to $0 payments: Unpacking fraud trends and defenses
While fraudsters wield AI and new scam tactics; businesses can explore cutting-edge defenses that slash risks and secure global payments. How?
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Case Studies
How the Philippine’s central bank is leading the way in data and digitalization mastery
With its new AI-powered data …Read More
JAL streamlines cabin crew reporting challenges with offline-optimized generative AI
To address a longstanding efficiency …Read More
Embracing digitalization to enhance global fan engagement: Chelsea Football Club
Keeping up with advances in …Read More
Security Bank modernizes eKYC for seamless, secure digital onboarding
By integrating an identity security …Read More