Using a hyper-converged infrastructure, the ‘automatic identification and data collection’ business aims to eliminate data siloes and boost productivity and security.

A Singapore-based shared service center supporting its group’s global business has embarked on modernizing its technology infrastructure.

SATO Global Business Services’ IT team will take the lead in implementing a scalable, on-premises hyper converged infrastructure for hybrid clouds. This will allow for its virtualization stack to consolidate its remote offices into data centers to deliver higher-performance services to the SATO Group’s business.

SATO Japan is a global automatic identification and data collection (AIDC) solutions provider for manufacturing, logistics, retail, food & beverage, and healthcare companies. The firm has a shared service center—SATO Global Business Services—that develops value-added firmware and software in addition to delivering shared services to the Group’s global offices.

Due to challenges in the previous infrastructural architecture, SATO Global Business Services needed to deliver internal IT services at scale in a more efficient manner. The infrastructure was built using equipment and devices from different providers. This conventional three-tier architecture made patch and upgrade cycles time consuming, created application performance bottlenecks and cost unnecessary time to coordinate with multiple parties to ensure system uptime.

Furthermore, the system did not provide the flexibility the business group required as the business grew. With its current plan to employ a solution by NetApp, the group aims to eliminate data siloes and reduce complexity in managing infrastructures, firmware and upgrade cycles.

The chosen solution also offers better data security compared to the previous infrastructure. This ‘all-in-one’ approach is expected to provide SATO with increased application uptime, flexibility and performance, including an expected increase in network bandwidth from 10G to 25G. As a result, it will save time and be able to better deliver IT services and support across the Group’s global footprint, growing the business in line with fast-changing market demands.