RECENT STORIES:

Addressing digital sovereignty in a data-driven world
NaaS Technology Inc. to Hold Extraordinary General Meeting on April 29...
PQShield Advances Japan’s Quantum-Safe Security Transition Throu...
LightInTheBox Files 2025 Annual Report on Form 20-F
THE KOREA INDUSTRY DAILY: Korea Pavilion Concludes Successful Showcase...
Stay Cool, Stay Together: Start from Lebaran, Comfee Gusto Comfort Eve...
LOGIN REGISTER
DigiconAsia
  • Features
    • Featured

      Is educational technology in Asian primary schools evolving with the AI impact?

      Is educational technology in Asian primary schools evolving with the AI impact?

      Thursday, March 26, 2026, 2:02 PM Asia/Singapore | Features
    • Featured

      The rise of situational intelligence

      The rise of situational intelligence

      Thursday, March 19, 2026, 10:55 AM Asia/Singapore | Features
    • Featured

      Balancing brand heritage and modern service with AI-powered customer experience

      Balancing brand heritage and modern service with AI-powered customer experience

      Wednesday, March 18, 2026, 9:51 AM Asia/Singapore | Case Studies, Customer Experience, Features
  • News
    • Featured

      Layoff strategy 2026: CEOs cite AI to justify layoffs amid productivity gains

      Layoff strategy 2026: CEOs cite AI to justify layoffs amid productivity gains

      Wednesday, April 1, 2026, 3:31 PM Asia/Singapore | Future of Work, News
    • Featured

      Collaborative online encyclopedia tightens rules against AI-generated contributed content

      Collaborative online encyclopedia tightens rules against AI-generated contributed content

      Wednesday, April 1, 2026, 10:00 AM Asia/Singapore | News, Newsletter
    • Featured

      Data analysis finds emerging markets could outpace developed in digital spending

      Data analysis finds emerging markets could outpace developed in digital spending

      Tuesday, March 31, 2026, 11:02 AM Asia/Singapore | News, Newsletter
  • Perspectives
  • Tips & Strategies
  • Whitepapers
  • Awards 2023
  • Directory
  • E-Learning

Select Page

Case StudiesNews

DHL Express empowers customers with a AI/ML-powered trade-lane comparison function

By DigiconAsia Editors | Thursday, June 27, 2024, 11:55 AM Asia/Singapore

DHL Express empowers customers with a AI/ML-powered trade-lane comparison function

The online self-service tool can help customers reduce reliance on single-sourcing locations, lower shipment costs and delays

An international “express service” courier and logistics firm has enhanced its AI-powered platform to allow its users and partner businesses of all sizes to find references to existing trade lane regulations and requirements between the exporting and importing country or territory.

With this, firms planning a market expansion strategy can leverage the feature by DHL Express to make well-informed decisions to maximize efficiency and gain competitive advantage.

This “trade-lane comparison” service is an online self-serve portal that helps users easily retrieve customs information to pre-plan shipments as they access new markets or launch new products. The new feature uses AI/ML to provide an overview of the trade agreements in place; and the estimated duties/taxes included in the “landed cost” (defined as the total cost of getting a product from the factory to a customer’s door) of the different trade routes.

With this information, businesses can analyze and identify routes that offer the most favorable import and export conditions, leading to potential cost savings and increased profitability. When sourcing or procuring materials from different factories or vendors, importers can identify references of where import license or permits are required for entry. On the other hand, exporters will be informed about the import customs requirements for the products that they want to ship to the destination country or territory. This valuable insight helps businesses to define their go-to market strategy, strategically positioning themselves in new markets.

This comparison feature is especially useful to small- and medium- sized enterprises (SMEs). According to the firm’s Senior Vice President for Commercial (Asia Pacific), Yung C Ooi: “(Businesses) are doing what they can to boost business resilience and global presence. However, SMEs tend to be impeded by the intricacies of trade regulations and processes, slowing down their expansion plans. The new trade lane comparison capability helps them enhance the understanding about customs requirements and landed cost. It aligns with our commitment to providing innovative solutions to help SMEs lower major trade barriers and become more confident in cross-border trade activities.”

Besides the new trade lane comparison feature, DHL Express’ platform now includes a pre-shipment planner tool that helps businesses know the import/export requirements regulations, and calculate the associated landed costs.

Share:

PreviousHuawei Yang Chaobin: AI for Networks Powers Productivity
NextRESULT OF ANNUAL GENERAL MEETING HELD ON 27 JUNE 2024

Related Posts

Courier service lauded for sustaining deliveries during the worst of COVID-19

Courier service lauded for sustaining deliveries during the worst of COVID-19

October 15, 2020

Indonesia’s MSMEs get a public cloud DX boost to regain lost ground

Indonesia’s MSMEs get a public cloud DX boost to regain lost ground

February 24, 2022

After receiving bad customer service, do you reduce or cut business ties?

After receiving bad customer service, do you reduce or cut business ties?

February 27, 2024

Visionary filmmaker struggles as real AI overtakes his original sci-fi imaginations

Visionary filmmaker struggles as real AI overtakes his original sci-fi imaginations

September 18, 2025

Leave a reply Cancel reply

You must be logged in to post a comment.

Awards Nomination Banner

gamification list

PARTICIPATE NOW

top placement

Whitepapers

  • Achieve Modernization Without the Complexity

    Achieve Modernization Without the Complexity

    Transforming IT infrastructure is crucial …Download Whitepaper
  • 5 Steps to Boost IT Infrastructure Reliability

    5 Steps to Boost IT Infrastructure Reliability

    In today's fast-evolving tech landscape, …Download Whitepaper
  • Simplify Payroll Setup for Your Small Business

    Simplify Payroll Setup for Your Small Business

    In our free guide, "How …Download Whitepaper
  • Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Overcoming the Challenges of Cost & Complexity in the Cloud-first Era.

    Download Whitepaper

Middle Placement

Case Studies

  • Balancing brand heritage and modern service with AI-powered customer experience

    Balancing brand heritage and modern service with AI-powered customer experience

    Balancing brand heritage and modern …Read More
  • Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren

    Overhauling IT boosts business sustainability, efficiency amid motorsport carbon pressures: McLaren

    The firm’s global IT team …Read More
  • Nokia integrates all-flash data infrastructure into telco cloud for network modernization

    Nokia integrates all-flash data infrastructure into telco cloud for network modernization

    Its December 2025 upgrade supports …Read More
  • Overcoming workforce challenges in Japan’s healthcare sector with generative AI: JCHO Osaka Hospital

    Overcoming workforce challenges in Japan’s healthcare sector with generative AI: JCHO Osaka Hospital

    A digitalization initiative launching by …Read More

Bottom Sidebar

Other News

  • NaaS Technology Inc. to Hold Extraordinary General Meeting on April 29, 2026

    April 3, 2026
    BEIJING, April 3, 2026 /PRNewswire/ …Read More »
  • PQShield Advances Japan’s Quantum-Safe Security Transition Through CRYPTREC ML-KEM Evaluation

    April 3, 2026
    Japan can now begin deploying …Read More »
  • THE KOREA INDUSTRY DAILY: Korea Pavilion Concludes Successful Showcase at JEC World 2026, Secures $450,000 in Export Deals and Expands Global Partnerships

    April 2, 2026
    PARIS, April 2, 2026 /PRNewswire/ …Read More »
  • LightInTheBox Files 2025 Annual Report on Form 20-F

    April 2, 2026
    SINGAPORE, April 2, 2026 /PRNewswire/ …Read More »
  • Stay Cool, Stay Together: Start from Lebaran, Comfee Gusto Comfort Every Moment

    April 2, 2026
    JAKARTA, Indonesia, April 2, 2026 …Read More »
  • Our Brands
  • CybersecAsia
  • MartechAsia
  • Home
  • About Us
  • Contact Us
  • Sitemap
  • Privacy & Cookies
  • Terms of Use
  • Advertising & Reprint Policy
  • Media Kit
  • Subscribe
  • Manage Subscriptions
  • Newsletter

Copyright © 2026 DigiconAsia All Rights Reserved.