Standard Chartered-backed supply chain platform enhancing operational efficiencies and customer experience with TransformHub
Trade and Supply Chain Connect (TASConnect), a bank-agnostic supply chain finance platform that is a wholly owned subsidiary of Standard Chartered Bank, has entered into an agreement with TransformHub, a Singapore-headquartered end-to-end digital solutions provider, to support its rapid growth across the region.
TASConnect is turning to TransformHub for help in improving customer service, site reliability engineering (SRE) and DevSecOps, as well as managing production systems as it seeks to scale up its presence in South-east Asia.
Founded in 2019 and incubated through SC Ventures – Standard Chartered’s innovation, fintech investment and ventures arm – TASConnect aims to unlock significant value for organizations by providing end-to-end automation, visibility and control of their trade and supply chain ecosystems.
Commenting on the agreement, Nischal Tanna, Founder and CEO, TransformHub, said: “Supply chain financing efficiency, operations and workflow is essential for organizations and their ecosystems to better access liquidity, manage working capital, and secure customer confidence across the region, especially at a time when the economic outlook is weakening. We are delighted to be able to support TASConnect with our strategic and innovation-driven expertise to enhance their operational capabilities and improve their customer experience to augment their growth trajectory.”
To address TASConnect’s requirements, TransformHub is delivering solutions that facilitate production system excellence, and an SRE dashboard that allows TASConnect to automate and monitor its entire Software-as-a-Service (SaaS) platform.
This will enable TASConnect to automate various manual health check activities and ensure service requests meet Service Level Agreements (SLAs), ultimately resulting in a better customer experience.
Overall, TransformHub will help TASConnect to improve operational efficiencies to control operational expenditure costs, conduct proactive monitoring and automated system checks, and raise customer service to new levels as it seeks to expand its reach across the region.
“With its innovative offerings, TASConnect is well-placed to help organisations efficiently simplify complex connections with their multiple value-chain partners, including suppliers, buyers, and banks across the entire supply chain ecosystem. We look forward to deepening our relationship with TASConnect as they continue their journey to be a disruptor and a force to be reckoned with in the industry,” said Tanna.